Warranty Administrator - Business Support Center

Group 1 Automotive Houston, TX

The Business Support Center is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified WARRANTY ADMINISTRATOR to our team. Group 1 is a Fortune 500 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

* Health, Dental, Vision, Life, and Disability insurance

* 401(k) plan with company match

* Paid Time-Off

* Employee Stock Purchase Plan

* Employee Vehicle Purchase Program

* Professional work environment, with job training and advancement opportunities


* Be able to establish and maintain productive relationships with the manufactures designated warranty representatives with which the dealership conducts business.

* Review every warranty repair order written for proper completion, accuracy and legibility according to the applicable policies and procedure manuals.

* Determine and enter the applicable labor operation codes, failure codes and/or other administrative data required and enter them on the repair orders.

* Check each repair order against the vehicle service history to avoid making duplicate claims.

* Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc.

* Review all returned and /or rejected warranty claims and prepare the repair orders for immediate resubmission.

* Contact the appropriate warranty claim representative regarding any claims requiring special authorization.

* Maintain a record of all claims submitted, returned/rejected or paid and their current status.

* Establish and maintain a record and control of the physical inventory of parts to be returned, inspected or scrapped by the manufacturer or other warranty authority.


* 3+ years of experience.

* Will process part and inventory warranties.

* Verify receipt of payment.

* ADP Dealer Services experience a plus.

* Will maintain Warranty Receivable Schedule and submission of warranty journal entries

* Ability to work independently and be self-motivated.

* Great attitude with high-energy personality.

* Support Service Management.

* Professional appearance and work ethic.

* High School diploma or equivalent.

* All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer