Scheduling Specialist I

Baylor College of Medicine Houston, TX
Is responsible for making and scheduling patient appointments in an efficient and timely manner; routes calls to appropriate staff member.

* Books, coordinates, and reschedules patient appointments.

* Registers patients in EPIC system.

* Verifies insurance of new and returning patients.

* Greets patients in clinic and answers questions.

* Schedules surgeries, outpatient appointments, and admissions as requested. Answers telephone and routes patient calls.

* Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

* Assists with preparation of agendas, materials, meetings, etc.

* Assembles patient charts for next day visits; updates profiles on patients. Interviews new patients via telephone prior to scheduling appointment.

* Calls patients to remind them of their appointments.

Required: High school diploma or G.E.D. with additional training beyond high school preferred.

Experience: No previous experience is required.


* Certified Medical Assistant.

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