Room Attendant- Full Service
Western International
 Houston, TX

Requisition Number: ROOMA04203

Our Room Attendant:

  • Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.
  • Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.
  • Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
  • Cleans all mirrors.
  • Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.
  • Reports needed repairs of unsafe conditions to the supervisor.
  • Responds to requests from guests, supervisors or management in a timely and efficient manner.
  • Maintains linen cart and supplies neat and organized to department standards.
  • Maintains the security of equipment, keys, and supplies issued each day.
  • Reports lost and found articles to the supervisor.
  • Replaces light bulbs
  • Transports trash and waste to disposal area.
  • Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
  • Cleans rooms in accordance to the specific brand and company minutes per room standard
  • Follows procedures for team cleaning and self-inspecting program.
  • Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
  • Keeps maid station clean and organized, and makes rollaway beds.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

Support