Retail Manager 2 - Atlanta, Georgia

Sodexo USA Houston, TX
Unit Description

Sodexo Universities is seeking an experienced Retail Manager 2 at Georgia Institute of Technology located in the heart of downtown Atlanta, GA. This manager will be responsible for managing the day to day operations of a fast paced high volume national brand Chick-Fil-A. This manager might assist with other retail locations as well. The position will oversee approximately 25 hourly employees and 3 hourly supervisors. Sodexo is seeking candidates that want to take their customer service talents to new levels by creating memorable moments for the guests.

The ideal candidate will have:

* High volume fast food experience, preferably with Chick-Fil-A, Subway, Starbucks.

* College/University high volume food service management experience;

* Employee and/or labor relations experience;

* Experience training and managing a diverse and talented front line;

* Attention to details and brand specific standards;

* Experience driving sales and controlling costs;

* Knowledge of and experience enforcing food and physical safety programs;

* Experience with food and labor management systems;

* Experience with cash handling procedures;

* Excellent client and customer service skills.

Relocation assistance is available with this position!

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.Key Duties- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.- Manages cash handling protocols & control procedures according to Sodexo policies.- Maintains client satisfaction for food quality & customer service.- Accountable for the execution of service quality by maintaining the highest level of delivery. - Supervises day-to-day work activities of food service workers.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 yearSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.