HOA Portfolio Manager

 Houston, TX

Req Number: 12754

HOA Portfolio Manager

Houston, TX

If you enjoy a career with evolving processes, variety of daily tasks, and motivating employees we’d love to speak with you! Consider joining an industry new to you? Want an enjoyable office setting with a supporting team atmosphere? Principal Management Group of Houston is a community association management company that handles affairs for non-profit businesses, community associations. Ever wonder how entries into beautiful communities are maintained, and how community neighbor events are planned? Our Company supports these activities to give homeowners an interactive, supportive, and welcoming community. Unlike other industries, the community management industry focuses on the broader activities that support both the association and its members by maintaining appearance, assisting with compliance, and managing financial affairs for the shared/common areas in the community.

Job Duties and Responsibilities

  • Provide oversight in general operations of the branch.
  • Monitor performance of staff and office operations.
  • Establish positive relationships with stakeholders, clients, and other vendors at branch level.
  • Assist with management of strategic planning, business development, and fiscal operations at the branch level.
  • Interview, hire, and train staff. (recruiting support for HR as well)
  • Identify opportunities in the business to improve and grow organically.
  • Evaluate staff with quarterly touch bases and a formal yearly evaluation.
  • Develop and nurture a culture of commitment, service, and family.
  • Work with other departments such as accounting, legal, and sales for client and branch needs.
  • Other duties as assigned.

Knowledge and Skills

  • Knowledge of general accounting practices.
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level.
  • Ability to function well in a high-paced work environment.
  • Knowledge of conflict resolution and de-escalation.
  • Knowledge of teamwork and collaboration activities.
  • Attention to detail and accuracy.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Self-motivated, proactive, detail oriented and a team player.
  • Confidentiality and discretion in the performance of all duties and responsibilities.
  • Time management and time critical prioritization skills.

Education and Experience

  • 7 – 10 years of client service, office, retail, or hospitality management, or related experience
  • 5 - 7 years of Management and/or Supervisory experience
  • Community Association experience preferred but not required
  • Industry Experience Preferred

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com.