Sales Associate PT (Personal Banker- MacArthur)
Valley National Bancorp
 Holbrook, NY

The Sales Associate will perform a variety of routine banking transactions while identifying, recommending and selling additional bank products and services.

Responsibilities include but are not limited to:

  • Service customers by performing all monetary transactions; sells all bank products and assists with other service needs. Meets with customers to maximize sales opportunities.
  • Discuss/sell loan products to existing and prospective customers.
  • Responsible for achieving individual sales, referral and service quality goals.
  • Opens new accounts, i.e. checking, savings, certificate of deposit and IRA's.
  • Utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines.
  • Adhere to the VNB Code of Conduct and Service Quality Standards.
  • Perform duties related to balancing individual cash and end of day proof.
  • Perform office work as necessary or assigned.
  • Identify cross-sell opportunities and make referrals.
  • Comply with the Secure and Fair Enforcement for Mortgage Licensing Act (S.A.F.E. Act) requirements and, where applicable, registration requirements.
  • Follow bank established guidelines regarding customer service and deliver excellent customer service in accordance with Valley's mission statement.
  • Maintain compliance with Bank's established dress code.
  • Assist in community events.
  • Perform other duties in absence of management.

Required Skills:

  • Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply and divide in all units of measure.

Basic PC skills.

  • Detail oriented and organized.
  • Handle multiple tasks simultaneously.
  • May be required to lift up to 25 pounds.

Required Experience:

  • High School Diploma or GED and a minimum of one year's banking experience.
  • College Degree preferred.