Program Communication and Education Specialist

County of Washington Hillsboro, OR

Job # 2018-115

Do you want to make a difference in the lives of some of our County's most vulnerable adults? Do you enjoy communicating with and educating residents in the community about programs and services that will help maintain and enhance independence for older adults, veterans, and people with disabilities? If so, this may be the job for you! Come Lead with Us by joining the County's Disability, Aging, and Veteran Services (DAVS) division within the Health and Human Services Department as a Program Communication and Education Specialist.

The DAVS Program Communication and Education Specialist assesses, plans, implements, and evaluates applicable programs and activities to support the diverse projects and programs of DAVS. This position serves to provide education to the community on the programs and services administered by DAVS; develops and implements specialized informational programs through community engagement, public presentation, and other media techniques; organizes and trains volunteers, and manages volunteer programs. This position is responsible for maintaining DAVS' webpages, writing and developing DAVS' bimonthly electronic newsletter, and producing marketing materials for various programs and events. This position will be required to work a flexible schedule, including some evenings, weekends, and holidays, in order to reach the diverse community that we serve.

Learn more at: DAVS

Washington County offers employees a collaborative culture, work-life balance, and a comprehensive benefits package. Working within Washington County provides daily opportunities to serve and build communities now and into the future. We are an equal opportunity employer with a commitment to a diverse and inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.


* Plans, designs, develops, and implements specialized informational and educational programs related to the County's public service programs, including:

* Develops and implements a public information program in coordination with assigned program manager;

* Identifies needs for public information and education; assists in the development of educational/informational outreach work plans;

* Accepts requests from department personnel for public information projects and develops work plans;

* Assists in the internal coordination of information for output to media and the public;

* Identifies graphic needs; coordinates the design, development, and printing of graphics materials; and

* Updates social media channels as assigned.

* Provides direct public information through public presentations and outreach; acts as general information resource, referring inquiries to appropriate department personnel; speaks with individuals and groups to promote community involvement of department plans.

* Acts as liaison between the department management and community, business, and public sector organizations; explains department goals and plans; provides input to the department from outside agencies; identifies citizen attitudes and concerns; advises the department on public information needs and methods.

* Prepares and distributes printed and electronic information and materials related to public service programs.

* Recruits volunteers to work in department programs and services; contacts civic groups, develops advertising, and public relations programs for recruitment; develops information materials for use by potential volunteers.

* Develops and implements orientation and educational programs for volunteers; keeps volunteers informed of new resources, community activities, and programs, which impact their functions.

* Evaluates volunteer personnel and program organization for effectiveness; initiates changes in coordination with departmental staff as needed.

* Maintains records on volunteer programs for departmental use.

* Arranges and organizes community involvement and outreach functions, meetings, conferences, workshops, and training seminars.


Education and Experience

* Possession of or completion of college-level training equivalent to an Associate's Degree in communication, journalism, public relations, education, education in program related area, or related fields; AND

* One (1) year of work experience in the development, coordination, and delivery of a public information and communication or community outreach program;

Preferred Qualifications

* Bachelor's Degree in communication, journalism, public relations, education, education in program related area, or related fields

* If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted.

Additional Licenses, Certificates, Physical Abilities and Specialty Requirements

* Some positions in this classification may require fluency in another language, which includes both written and oral proficiency.

* Some positions in this classification may be required to possess a valid driver's license and have an acceptable driving record per Washington County policy.

* Some positions in this classification may be required to pass a criminal background check.

Washington County organizes its positions into classifications. Classification descriptions are typically written broadly. To review the complete classification, please use this link: Program Communication and Education Specialist

Department of Motor Vehicle Records (DMV) Requirement

Driving a motorized vehicle is an essential function of this position. Successful applicants must possess a valid driver's license and an acceptable driving record. To review the Driver's License and Record Policy for Washington County and instructions for submitting appropriate DMV documentation, please use this link: Driver's License & Records Policy.


Washington County is committed to using a Merit Based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.

Selection Process

1. An evaluation of training and experience of submitted application packets will be performed by Human Resources. The timeframe to review will be the week of May 28, 2018.

2. A Subject Matter Expert (SME) Panel will perform an in-depth evaluation of experience and training taken from your employment application materials to include responses to supplemental questionnaire. This process will begin after June 4, 2018.

3. Washington County will perform DMV records checks on candidates that successfully pass the SME Review in the selection process.

4. Our goal is to schedule oral panel interviews with candidates that successfully passed the DMV evaluation step as soon as possible.

Please note: candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.

Veterans' Preference

If you are a veteran and would like to be considered for a veterans' preference for this recruitment, please review instructions using this link: Veterans Preference Points Instructions.

Accommodation under the Americans with Disabilities Act

Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance, please contact Human Resources at 503-846-8606, or e-mail at: at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.

Status of Your Application

You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition.

Questions (?) Regarding This Recruitment

Tony Jenkins, Talent Acquisition Business Partner

* Washington County is a drug-free workplace *

Similar jobs you might like