Department Communications Coordinator
County of Washington
 Hillsboro, OR


JOB # 2019-324

Interested applicants must submit a cover letter and comprehensive resume with their Washington County online employment application.

Are you a strategic thinker with excellent communication skills? Are you a collaborative leader who enjoys supervising a team? Do you have a passion for promoting the importance of public libraries in a healthy community? If so, Come Lead with Us as a Department Communications Coordinator with Washington County Cooperative Library Services!

Washington County Cooperative Library Services (WCCLS) is a special fund department of Washington County, with 40% of our funding coming from a voter-approved local option levy. WCCLS is a partnership of the County, 9 cities, and 3 nonprofits to provide countywide public library service. WCCLS is the primary source of funding for libraries in the county (approximately $25 million annually), and also provides the support services and infrastructure to link the libraries together into one system, as well as some direct services to library users. This position is new to the department, and came out of a recent strategic planning process. This is an exciting opportunity to assess, refine, and expand upon WCCLS' existing marketing and communications work with our member libraries and the public, contributing to increased awareness of library services and enhancing public opinion of WCCLS. The incumbent will supervise an experienced full-time Program Coordinator and will hire two new staff to grow the capacity of the WCCLS Communications Team. The incumbent will be Editor-in-chief for all WCCLS marketing channels: print, web, email, and social media.

The ideal candidate will be an excellent communicator with effective presentation and writing skills. Spanish language skills are preferred but not required. The successful candidate will have strong leadership and supervisory skills. They will have previous government, nonprofit, or library communications experience, including building strategic communications strategies. We are looking for an individual who keeps diversity, equity and inclusion at the core of their approach to marketing and communications work.

This recruitment will also be used for vacancies that will become available for other departments/offices within the next six month period. Please visit Washington County's home page to explore our diverse departments, offices and programs: Washington County Home.

Washington County offers their employees a collaborative culture, work-life balance, and a comprehensive benefits package. Working within Washington County provides daily opportunities to serve and build communities now and into the future. We are an equal opportunity employer with a commitment to a diverse and inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.


Duties may include:

  • Plans, organizes, implements and evaluates public information, marketing and public relations efforts for a variety of department wide issues. Communicates and provides relevant, reliable and consistent information to the public, County staff, news media representatives, community and civic groups, public agencies, and private organizations.
  • In response to media requests or as directed by the department or County, serves as liaison and spokesperson with the local media on breaking stories, news features and public information campaigns. Communicates timely and accurate information related to services and programs provided by the County or department.
  • Recommends, develops, and implements guidelines, regulations and procedures regarding brochures, articles, fact sheets, photographs, video, web pages, graphics, news releases and other materials. Works collaboratively with department staff and policy makers to enhance the image of the Department on the internet and in the media.
  • Determines department position and design communication approaches to enhance understanding and acceptance of department programs. Verifies the accuracy and thoroughness of communication materials that enhance the professional image of the County and the department. Reviews materials prior to dissemination to County staff, the media, and the public.
  • Develops, administers and evaluates strategies and activities to effectively communicate the mission, goals, services and programs of the department to various and diverse public audiences and County staff.
  • Develops communication strategies, standards and corporate branding across divisions and workgroups within the Department. Provides support in the coordination of department communication planning. Manages cross-divisional communications policy issues.
  • Represents the Department before various boards, committees and community groups. Facilitates open and clear public access to County services and programs.
  • Recommends and prepares correspondence in response to inquiries, complaints, and suggestions related to regulatory programs and activities of the County or Department. Contacts staff members to obtain and verify relevant facts and information.
  • Develops methods and processes by which citizens provide input and feedback to the department about services and programs.
  • Leads or manages support staff in the development and implementation of complex communication strategies, initiatives, activities, studies and projects.
  • Collaborates with division managers to deliver timely, accurate and reliable communications. Consults with management staff to develop strategies for dealing with sensitive issues affecting citizens.


Education and Experience:

A typical way to obtain the knowledge and abilities would be:

  • Bachelor's degree in communications, public relations or related field; AND
  • Three (3) years of professional experience in public relations, community outreach, communications, public information programs or related work within a complex organization.

If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted.

Additional Licenses, Certificates, Physical Abilities and Specialty Requirements:

  • A driver's license valid in the state of Oregon and an acceptable driving record is required.

Washington County organizes its positions into classifications. Classification descriptions are typically written broadly. To review this classification, please use this link: Department Communications Coordinator.

Please be clear and specific in the applicable sections of the employment application about how your background is relevant. This information must also be consistent with your supplemental question responses. Please note: Answers to the supplemental questions are typically evaluated separately from your application.

Department of Motor Vehicle Records (DMV) Requirement:

Driving a motorized vehicle is an essential function of this position. Successful applicants must possess a valid driver's license and an acceptable driving record. To review the Driver's License and Record Policy for Washington County and instructions for submitting appropriate DMV documentation, please use this link: Driver's License & Records Policy.


Washington County is committed to using a Merit Based System in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities.

Selection Process:

Please attach a cover letter explaining how your background and experience meet the skills and/or knowledge related to the essential job duties of the position. Please also explain your role and level of responsibility in prior positions.

Please attach a current resume or a curriculum vitae that clearly describes your experience, skills and/or knowledge related to the requirements of the position and demonstrates that you meet the minimum qualifications as listed above. Resumes must include the month and year when listing your dates of employment.

  • An evaluation of training and experience of submitted application packets will be performed by Human Resources. Review of applications will occur the week of November 25, 2019.
  • A Subject Matter Expert (SME) Panel will perform an in-depth evaluation of experience and training taken from your employment application materials to include responses to supplemental questionnaire. This process will begin after December 9, 2019.
  • Washington County will perform DMV records checks on candidates that successfully pass the SME Panel review step in the selection process. Applicants that do not possess an acceptable driving record or have not submitted their records or Oregon Driver's License number will not pass this step and will be disqualified from this particular recruitment.
  • Our goal is to schedule oral panel interviews with candidates that successfully passed the DMV evaluation step, as soon as feasibly possible.

Please note: Candidates that are successful in the evaluation process may have their applications referred for additional vacancies in the same classification, or job family.

Veterans' Preference:

If you are a veteran and would like to be considered for a veterans' preference for this recruitment, please review instructions using this link: Veterans Preference Points.

Accommodation under the Americans with Disabilities Act:

Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or e-mail at: at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.

Status of Your Application:

You will be advised by e-mail of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email. If you “opt out“ or “unsubscribe“ of email notification from notices in NEOGOV it will impact our ability to communicate with you about job postings.

Questions (?) Regarding This Recruitment

Jasmine Cardenas, Talent Acquisition Business Partner

  • Washington County is a drug-free workplace *