Catering Assistant Manager

McMenamins Hillsboro, OR
TITLE: Catering Assistant Manager

REPORTS TO: Catering Manager/Property Manager

FLSA CLASS: Non-Exempt

The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Description of the Position:

This position is responsible for assisting the catering manager in the daily functions, upkeep, and maintenance of the catering department and staff. Duties include, but are not limited to: interviewing, hiring, training, and supervising staff; ordering product and all rental items for events; scheduling; payroll; employee evaluations; conducting and calculating inventory; equipment maintenance; cleanliness; writing up and inputting billing; setting-up and running audio-visual equipment; trouble-shooting events and functioning as a resource; handling customer complaints; helping to conducting regular staff meetings; helping to manage employee files; general filing and administrative duties; and enforcing all McMenamin, departmental, and property policies. The catering assistant manager also works in conjunction with the catering manager, sales department, property manager, and kitchen manager in coordinating catered and special events for the property. This position is expected to be able to perform all duties related to running a catered or special event, including the set-up, running, and breakdown of events from small business meetings with minimal food to large groups with full meals. Being a catering assistant manager can be hard physical work and requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. A catering assistant manager must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty.

Requirements of the Job:

* Previous management experience

* Previous banquet and serving experience

* Previous restaurant experience (preferred)

* Obtain and maintain current food handlers and OLCC/WA liquor license

* Ability to accurately handle cash and work with numbers

* Excellent customer service & communication skills

* Flexible schedule including evenings, weekends and holidays

* Working knowledge of all potential function areas of the property and/or location

* Ability to remain calm and focused in a high volume, deadline oriented work environment

Essential Functions of the Job:

* Provide excellent customer service in a high volume environment

* Effectively assist in managing all catering operations

* Safely lift and carry heavy objects with a hand truck or the help of another person if necessary

* Work for long periods on feet including frequent walking, stair climbing and working outdoors in varied weather conditions as necessary

* Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping

* Perform fine hand manipulation including handling small and large objects, computer keyboard usage, writing, chopping and use of kitchen equipment, etc.

* Communicate clearly

* Be positive, polite, and cooperative with co-workers, managers, vendors, and customers

* Work around various heat sources, including grills, broilers, and hot-oil fryers

* Work with and around sharp objects, including knives & slicers

* Work with chemicals and used in cleaning and sanitizing

* Work in and around a hot kitchen as necessary

Most importantly, this job requires a positive attitude and a commitment to excellent customer service.

Each employee is expected to come to work ready to have fun and be a positive force.



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