Dir - Outpatient services

Universal Health Services Highlands Ranch, CO
Highlands Behavioral Health System (HBHS)

Highlands Behavioral Health System is an 86 bed freestanding behavioral health hospital offering psychiatric care for adults and adolescents. Centrally located in Littleton, the facility is easily accessible to families throughout the Front Range and just minutes from surrounding communities.


The Outpatient Director is responsible for providing support to the day-to-day operations of the Partial Hospitalization and Intensive Outpatient Program. The support includes but is not limited to: administrative functions such as marketing, program development, quality initiatives, clinical supervision, knowledge of regulatory requirements and providing direct patient care (facilitates groups, completes assessments, etc). This role may also assist in utilization review for patients enrolled in the program.


1. Under the supervision of the Chief Executive Officer (CEO) makes routine employment decisions and supervises, coordinates, and evaluates the work of professional and non-professional clinical personnel.

2. Under the supervision of the CEO, schedules and assigns staff according to patient needs; guides and advises subordinates as necessary.

3. Coordinates with the Director of Business Development (DBD) and develops marketing plans for the outpatient programs.

4. Assists in operating the department within defined limitations; reports and exhibits variances.

5. Coordinates unit activities with medical Staff and other departments of the Hospital.

6. Maintains optimal standards of clinical care and constantly evaluates results.

7. Assists and maintains performance improvement program.

8. Provides clinical and administrative leadership.

9. Interacts with and assists in teaching staff.

10. Assumes responsibility for professional development and ongoing education.

11. Serves as a clinical resource person to staff members in their daily activities.

12. Complete psychosocial assessments.

13. Provide group therapy or co-lead groups.

14. Provide individual/family therapy sessions and crisis intervention.

15. Ensure timely and accurate delivery of clinical information to HMO/Insurance providers.

16. Provide social work consultations to physicians, nurses, other hospital staff members, patients, patient's relatives and coordinate with community agencies as appropriate.

17. Provides case management services to patients in PHP/IOP.

18. Provides discharge planning services to PHP/IOP patients as needed.

19. Attend appropriate meetings, workshops, and in-house trainings to maintain clinical skills and keep informed of community resources available.

20. Respond to calls and requests made by hospital physicians, intake and assessment personnel, nurses and other staff as needed.

21. Promotes safety by attending mandatory in-services and complies with all safety measures initiated by the facility.


M.S. or M.A. in Social Work or related field with previous placement or internship in a psychiatric setting required. Prior experience providing case management services, utilization review, discharge planning, group therapy and conducting psychosocial evaluations required. Prior management or program development experience strongly preferred.


1. Knowledge of PHP and/or inpatient psychiatric policies and procedures.

2. Must have knowledge of local community resources and services required.

3. Must be able to make sound, independent judgments based on scientific and/or ethical principles.

4. Must be able to collaborate with other multidisciplinary team members in an appropriate fashion.

5. Must be capable of adapting to varying workloads and work assignments on a constant basis.


* Must be certified in Handle With Care and Verbal De Escalation with in the first 30 days and annually thereafter.

* Must be certified in Cardiopulmonary Resuscitation upon hire and every two years thereafter.

* Must complete all required mandatory inservices annually.

* Must be tested for Tuberculosis with a PPD skin test or chest x-ray upon hire; PPD skin test required annually or chest x-ray as required.


One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

* UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

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