Salesforce Administrator

Robert Half Technology Herndon, VA
Ref ID: 04510-0010533128

Classification: Webmaster

Compensation: $85,000.00 to $100,000.00 per year

Overview: Under general management direction, responsible for business analysis, design and support of Salesforce.com and Cloud applications. ? Interact with users up to the highest level within the organization to analyze and understand business requirements, translating them to viable business solutions using the current CRM application footprint. ? Functional lead for requirements analysis and business process reengineering efforts, this includes facilitating group data gathering and decision making sessions. ? Develop optimum solutions based on extensive SFDC application functional knowledge and business knowledge, to fulfill user needs. Support authoring of requirements definition documents, technical design documents, and user acceptance testing documents. ? Responsible for troubleshooting production issues and working with the users and technical team to resolve in a timely manner. ? Daily administration and support of SFDC including but not limited to managing multiple user management setup, profiles and roles, customization of objects, fields, record types, page layouts, workflow rules and validations. ? Maintain data quality and data cleanup in SFDC via constant data analysis, scheduled reports, data loads and validation rules. ? Contribute to the establishment of a cloud based applications strategic roadmap and translating the roadmap into specific goals and objectives. ? Perform other duties as assigned. Job Qualifications ? General understanding of AppExchange products ? Understanding of Oracle EBS a plus ? Understanding of relational databases and data integration tools ? Very strong understanding of business processes and best practices within a business area (such as finance/accounting, sales/marketing, services, inventory, etc.) ? Deep understanding of application structures, functions, and processes ? Excellent communication skills and the ability to develop and maintain effective internal and external working relationships ? Demonstrated ability to influence and guide others to use best business practice solutions within the constraints of the applications capability ? Demonstrated ability to develop high quality analytical deliverables including, functional requirements, UAT scripts, technical requirements, and report definitions
Education, Experience, Certification and/or Licenses: ? Bachelor's degree in IT or related field, or equivalent work experience and/or training. ? Three (3) or more years of Salesforce experience. ? Experience with programming languages such as SQL, JavaScript, HTML, and/or Apex. ? Salesforce certification preferred (Administrator or Developer) Experience: ? Troubleshooting Production Issues: 3 years ? reading programming languages (SQL, Javascript, HTML, APEX): 3 years ? Salesforce: 3 years Education: ? Bachelor's ** FOR IMMEDIATE CONSIDERATION PLEASE SEND YOUR MOST UPDATED RESUME TO [Click Here to Email Your Resumé] **

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