United Express Assistant Manager

United Family of Stores Hereford, TX
The United Express Assistant Manager is first and foremost responsible for guest relations and satisfaction. He/she assumes total store responsibility in United Express Convenience Store Manager's absence. He/she will assist the Convenience Store Manager in managing the day to day operations of a United Express Convenience Store, including all store operations both inside and outside the unit. He/she will assist in leading and directing the work of others to meet or exceed the sales, gross, labor and guest service levels as directed by supervision.

* When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest.

* Responsible for assisting the Convenience Store Manager in achieving sales and profit objectives at United Express.

* Responsible for proper ordering & stocking levels at United Express.

* Responsible for assisting the Convenience Store Manager in the interviewing, training, scheduling, performance and productivity of all United Express team members while utilizing effective labor management procedures.

* Responsible for merchandise ordering and shrink management.

* Coordinates with other department managers on ads, sales and other promotional merchandise.

* Maintains all displays and quantity purchases.

* Manages team members and delegates responsibilities as appropriate to motivate and instill excellence within the department in a positive manner.

* Coordinates cleanliness and maintenance needs, including equipment, fixtures, displays, floors, ceilings and d├ęcor.

* Responsible for the interior and exterior appearance of United Express, including front of store, pumps, sidewalks, behind the store, parking lot, etc.

* Responsible for controlling, safeguarding and monitoring all store assets and ensuring policies and procedures are implemented for control of assets.

* Performs other duties as requested or required by senior management.

* Must be 18 years of age or older.

* High School Diploma or equivalent.

* Minimum of one year of retail management experience is preferred.

* Ability to obtain all certifications necessary and required to handle and sell tobacco, alcohol, fuel, propane, and food service items.

* Ability to work at fast-paced, but efficient and controlled manner.

* Ability to lift items weighing up to 30 lbs. on a regular basis.

* Ability to perform all physical aspects of stocking, including but not limited to bending, lifting, and standing, squatting, climbing, walking and at times running.

* The United Express Assistant Manager is required to work 40 hours per week. This will involve multiple opening, closing and day shifts depending on the store needs.

* Ability to accept supervisory coaching related to performance, work habits and attitude.

* Ability to function as a team member and get along with others.


This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

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