Customer Service Representative

CallVista, LLC Henrietta, NY

Full-time and Part-time Call Center Agents

CallVista is currently hiring Call Center Agents full-time and part-time positions.

CallVista is looking for Call Center agents to join our growing team in Henrietta. As a member of the CallVista team you will be working in an exciting and fast-paced environment, focused on lead generation. CallVista agents have the opportunity to work on a number of different verticals, doing lead generation for industries such as insurance, mortgages, and higher education. The Work environment is fast paced but we do our best to keep it a fun upbeat place to work

We provide you with a full training course upon starting, as well as a coach to support you throughout your day. We start everyone at $10.40/hour, but raises and/or promotions are available depending on attendance and performance. You will also have the opportunity to move to more competitive call center campaigns which come with an increase pay wage. Company subsidized Health Insurance is available after 90 days of employment. We also will provide you with fully paid life insurance through the company at no cost to you.

RESPONSIBILITIES
• Make outbound and inbound calls to various leads regarding insurance, mortgage, or higher education.
• Deliver prepared sales pitch, reading from script to connect customer with schools.
• Gather customer information such as name, address and enter information into computer.
• Build rapport with the customer to better target the needs and interests of specific individuals.


QUALIFICATIONS
• Proficiency in basic computer skills
• Excellent communication and conversation skills
• Ability to work in multi-tasked environment (talking on the phone while working on a computer)

• Handle a large number of calls and open to repetitive work without losing enthusiastic voice and positive attitude