Applications Engineer

Dynamic Network Factory
 Hayward, CA

Applications Engineer

Duties & Responsibilities:

Managing technical requirements relating to the sales process. This includes:

  • Designing DNF technical solutions to meet customer storage needs
  • Working closely with sales teams to determine the best configurations of the best products for the opportunity
  • Technical solutions-oriented proposal writing
  • Presenting product features/benefits to a customer audience of varying technical literacy
  • Initial installation of storage solutions at customer sites
  • Initial phase customer handholding and telephone support
  • Ongoing professional services for established customer base

Requirements:

  • 3+ years of solid client-server computing experience
  • 2+ years of system administration on various RISC UNIX platforms, plus some exposure to NT administration
  • Excellent interpersonal and customer service skills
  • Excellent organizational and time-management skills
  • Very little - but some travel

Desired:

  • BS in an engineering discipline
  • Veritas and/or Legato software experience a plus
  • Coding experience, particularly Perl would be helpful
  • Linux experience a plus
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