Computer Operator - F&R

Thomson Reuters Corporation Hartland, WI
Job Description

This role sits within our Financial & Risk ("F&R") business. On January 30, 2018, Thomson Reuters announced that it signed a definitive agreement to enter into a strategic partnership with private equity funds managed by Blackstone related to the company's F&R business. As part of the transaction, Thomson Reuters has agreed to sell a 55% majority stake in Financial & Risk and will retain a 45% interest in the business. Thomson Reuters will maintain full ownership of its Legal, Tax & Accounting and the Reuters News businesses. The transaction is expected to close in the second half of the year and is subject to specified regulatory approvals and customary closing conditions. When the transaction closes, this role will be included in the new F&R entity. Further information on this can be found at

The Computer Operator will be responsible for the successful running and execution of all systems and equipment necessary in a large-scale, 24x7 environment to complete the batch cycle for the night and ensure that all benchmarks are met going into the next day.

Routine duties include, but are not limited to, the following:

* Monitoring the batch cycle, interacting with file transfers, mainframe equipment, and midrange processes using a variety of procedures and tools.

* Responding to system requests and resolving them in a timely manner.

* Managing all incidents from start to resolution, including appropriate escalation, as well as documenting the incidents accurately and thoroughly.

* Interact and effectively communicate both in writing and verbally with co-workers and support teams, as well as a variety of internal and external clients.

Hours for the position are 8:00am – 4:00pm CT, Monday through Friday. Flexibility to cover holiday and weekend shifts when necessary is required, as is the ability for occasional travel.


The ideal applicant will have a background and 2+ years of experience with IBM mainframe systems and operations, including:

* DASD, GRIDs (VTS),HMCs, PORs, and IPLs


* JCL, including overrides and restarts

* Scheduling packages (ZEKE)

* File transfers (NDM and FTP)

* Changeman Software

* GDPS (Data Replication)

Additional knowledge in the following areas is also necessary:

* PC use, including the Microsoft Office suite and Outlook

* Incident management (REMEDY and Service Manager 9)

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 45,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on


Hartland-Wisconsin-United States of America;Brookfield-Wisconsin-United States of America

Req #: JREQ105884

Locations: Hartland-Wisconsin-United States of America|Brookfield-Wisconsin-United States of America

Job Function: Technology Operations

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