Patient Services Rep (Family Care Silver Springs)

Pinnacle Health Systems Harrisburg, PA
Job Details

Job Summary: Assures a positive first impression is created for patients. Performs accurate registration and scheduling of patients with a focus on customer service in support of the overall operation of the clinics and specialty offices. The Ambulatory Patient Service Representative I, as the patient's and public's initial contact, is responsible to provide a positive, professional image with outstanding communication skills.

Job Requirements: High School graduate or equivalent. Medical Secretary, Customer Service Representative, Scheduler or Medical Assistant with at least one year prior experience in an ambulatory care office or outpatient care facility. Proficiency in use of computer and keyboarding and familiarity with medical terminology required. Accuracy and attention to detail are extremely important. Must possess strong organizational and communication skills and be able to work independently in a fast paced environment.

Preferred Qualifications: Experience with Electronic Medical Record (EMR), and registration/scheduling process and systems. Knowledge of Medicaid, Medicare and private insurances plans. Knowledge of insurance verification systems.