Office Manager II

Pinnacle Health Systems Harrisburg, PA
Job Details

Job Summary: The Office Manager II is responsible for the day to day operation of a Pinnacle Health Medical Group or Specialty practice. He/she oversees greater than 13 employees and/or 4 or more providers or oversees the operations of a "Super Site" consisting of multiple outpatient services.

Job Requirements: Associate's Degree in a health care, business, or related field and three years Physician Practice Experience OR High School Diploma and five or more years of experience in an ambulatory care setting and/or physician's office. In depth knowledge of practice operations, insurance billing and reimbursement as well as compliance, and HIPAA regulations. Must have the ability to orchestrate change management and implement efficient and effective process improvements. Must have good leadership and organization skills as well as ability to educate and communicate well with the adult learner. Customer Service skills, analytics, decision making skills and the ability to remain calm in all situations. In depth knowledge of the electronic medical record systems, business intelligence tools, and other analytic tools used in managing the practices.

Preferred Qualifications: Six Sigma training/Lean Process Improvement training at the Green Belt level.