Energy & Transportation Rental Coordinator
Cleveland Brothers Equipment Company
 Harrisburg, PA

DESCRIPTION:

Job Duties:

  • Answer incoming rental and sales related calls
  • Maintain call log and freight log
  • Qualify customer's needs with rental equipment availability will interface with neighboring cat dealers to acquire equipment
  • Quoting customers on all rental equipment
  • Assist in educating customers on equipment specifications
  • Initiate and maintain rental contracts accurately and timely
  • Building relationships with vendors
  • Acquire required information needed for credit department to approve payment terms
  • Process CAT Access and credit card payments
  • Track equipment using GPS database
  • Coordinate with service departments at all locations to arrange rental ready status of the fleet
  • Communicate with transportation department for rental deliveries and call offs
  • Obtain proof of required insurance from customer's insurance company
  • Assist other Rental operation specialists and Salesman maximizing the utilization of rental inventory within the entire company
  • Other duties as assigned by Supervisor

SUMMARY OF DUTIES:

  • The individual in this position must have excellent communication, leadership and organizational skills
  • He/She must be able to critically think and make sound business decisions
  • The individual must be able to maintain a detailed, accurate, and precise list of daily/weekly/monthly duties including problem resolution, correspondence and close loop follow up activities
  • Must be able to juggle many tasks simultaneously, respond to all issues in a timely manner and still be available to handle new incoming issues -He/She must be able to interface on a professional level at all times with a variety of different personalities in and out of the organization
  • Must be a team player whose enthusiasm and dedication to the department and company is an example of which the entire team follows
  • This position requires optimal dedicated time and attention

Requirements:

  • Strong Computer and phone skills, organizational skills & time management skills are a must
  • All successful applicants must be capable of working with little supervision, applicant must be a skilled at multitasking & customer satisfaction
  • College degree preferred or an equivalent combination of training and experience acceptable to the Company

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.