Health System Specialist

Department of Defense Hanscom AFB, MA
* Duties

Help Duties Summary

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The primary purpose of this position is to plan, organize, direct, and implement all facets of the MDS's performance improvement, risk management, compliance, and credentials programs with standards published by an approved civilian accreditation agency , such as The Joint Commission (TJC) or the Accreditation Association for Ambulatory Health Care (AAAHC).

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* Plans, organizes, directs, and manages the Military Treatment Facitlity (MTF) Clinical Quality/Performance Improvement programs, ensuring compliance with legal and regulatory requirements to meet organizational needs.

* Develops, plans, organizes, directs, and manages the Healthcare Risk Management program.

* Administers accreditation and compliance programs for the MTF.

* Administers management support program for the Commander and Deputy Commander which fulfill the organization's requirements for strategic planning and data management.

* Severes as Credentials Manager, the principle advisor and technical authority on professional staff credentialing and privileging programs for the MDS.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


* Job family (Series)

0671 Health System Specialist

* Requirements

Help Requirements Conditions of Employment

* U.S. Citizenship Required

* Males must be registered for Selective Service, see

* A security clearance may be required

* Recruitment incentives may/may not be authorized

* This posn is subject to provisions of the DoD Priority Placement Program

* Membership in ASHRM, National Association for Healthcare Quality (NAHQ), and affiliation with the American College of Healthcare Executives or other relevant professional association.

* CPHQ Certification by the Healthcare Quality certification Board, (HQCB/NAHQ) preferred.

* Bachelor's degree in business, management, or a health-related field is desired. Master's degree in business, management, or a health-related field is preferred.

* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays.

* Work may occasionally require travel away from normal duty station on military or commercial aircraft.

* Disclosure of Political Appointments


QUALIFICATIONS: In order to qualify, you must meet the {general / specialized} experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions, to include the Individual Occupational Requirements (IOR) for the GS-0671, Health System Administration Series.

SPECIALIZED EXPERIENCE: I have one year of specialized experience equivalent to the GS-09 grade level in the Federal service. Specialized experience must include: comprehensive knowledge and understanding of Military Treatment Faciltiy (MTF) operations to include its organization, staffing, fiscal policies and management, physical plant, internal and external driving policies, as well as interrelationships of flights, elements, and services; comprehensive knowledge of Clinical Quality Management, Performance Improvement, and Risk Management principles, practices, procedures and standards; skill in applying statistical, analytical, and evaluative methods and techniques to issues concerning the efficiency and effectiveness of the overall healthcare delivery system; practical experience with quality work processes of the various departments and services devoted to patient care, clinical investigation, ancillary specialties, and support resources. (NOTE: This same experience must be well-described in the application/resume that you complete and submit in addition to answering this questionnaire.)


EDUCATION: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or if unrelated with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. Note: You must submit a copy of your official transcript with application.


COMBINATION OF EDUCATION AND EXPERIENCE: A combination of education and experience may be used to qualify for this position. Note: You must submit a copy of your official transcript with application.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

* Knowledge of the missions, organizations, programs, and requirements of healthcare delivery systems and the relationships of Performance Improvement and Risk Management, within the AFMS.

* Knowledge of regulations and directives from Department of Defense Health Affairs, HQ USAF SG and MAJCOMs along with knowledge of regulatory agencies' standards, including requirements for accreditation promulgated by civilian accreditation agencies and standards for recognition for PCMH practices.

* Knowledge of claims management and judge advocate claims investigatory processes ( e.g., potentially compensable events) along with the additional knowledge of medical liability, patient policies, and a wide range of administrative laws, regulations and standards associated with the administration and adjudication of claims.

* Knowledge of the credentials function and associated regulatory guidance and of individual states' medical licensing boards, national medical certifying boards, and other agency requirements regarding licensing and certification.

* Skill in gathering, analyzing, operating information management systems and making and supporting recommendations based on complex and diverse data using performance improvement techniques to include: root cause analysis, cause and effect analysis, failure mode and effects analysis, and develop action plans.

* Ability to prepare and conduct training sessions to educate all levels of healthcare staff in areas of quality management and performance improvement; ability to communicate effectively both orally and in writing.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.