Spa Front Desk Associate

Crystal Springs Resort Hamburg, NJ
Description

As a Front Desk Associate you are responsible for the reception area at the spa. Some of the responsibilities include:

* Properly open and close the spa according to the standard operating procedures

* Greeting every guest in a professional, welcoming manner

* Answering phone calls promptly

* Assisting guests with questions regarding spa services and products

* Accurately book, change and cancel appointments utilizing our computer system

* Process payment for services and products

* Actively promote the sales of spa retail products and gift cards

* Maintain a clean well organized reception area

Position Requirements

* Spa, Salon, Retail experience a plus

* Must be available to work a flexible schedule including days, evenings, weekends

* Must have enthusiasm and possess exceptional customer service skills

PositionSpa Front Desk Associate

Similar jobs you might like

Spa Associate at Wayne, NJ Spa
https://handandstonespas.com/ Wayne, NJ
Front Desk/Host
Dave & Buster's, Inc. Wayne, NJ
Front Desk
Interstate Hotels & Resort Mahwah, NJ