Senior Customer Assistance Representative - Hailey Airport

Enterprise Rent-A-Car Hailey, ID
Overview

The Customer Assistance Representative Sr (CAR Sr) is a sales position which will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support and service customers at our airport location in Hailey, ID.

This role is available as regular Full-Time position at our Hailey Airport location (83333) which starts at $11.50 per hour.

Responsibilities

* Provide a high level of customer service by assisting customers and assessing their rental needs in person

* Meet and greet customers in a friendly and timely manner

* Provide directions and general assistance

* Assist to assess condition of rental upon return

* Process returns, check-ins

* Understand and communicate rental terms and conditions, vehicle features and other services

* Will sell optional protection products, upgrades, fuel options and other additional equipment

* Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance

* Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

* Must be at least 18 years old

* High school diploma or GED equivalent required (proof of graduation required at interview)

* Meet either of the following requirements: Two years of college plus six months of customer service and sales experience, or at least two years of previous customer service and sales experience. If you have a minimum of 2 years of college: In lieu of work experience, will consider involvement in organizations/clubs, volunteer work/community service, athletics or military.

* Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

* No drug or alcohol related conviction on driving record in the past 5 years

* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

* Apart from religious observations, candidates must be able to work a full time schedule of 40 hours per week