Resource Associate (963-522)

First Guaranty Bancshares, Inc. Greensburg, LA
Position Summary:

Processes a variety of routine financial transactions including check cashing, withdrawals, deposits, and loan payment in accordance with bank policy and procedures; maintains appropriate level of cash on hand; record all transactions accurately; responsible for managing and balancing cash draw daily; and provides customer service by promoting and selling bank services.

Essential duties and Responsibilities:

* Receives cash and checks for deposit, verifies amounts and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.

* Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy.

* Enters transactions into computer and issues customer receipts.

* Counts cash and balances cash and checks against computer records at end of shift.

* Prepares official checks as requested.

* Explains bank services and charges to customers.

* Refer bank products and services to current and perspective customers.

* Observes suspicious behavior and reports any such activity to Head Resource Associate and/or security personnel as appropriate. In the event of a robbery, remains calm and follows bank procedures to safeguard customers and staff.

* Substitutes as needed for customer service person during lunches and short breaks, and can perform simple functions such as assisting customers in opening accounts, accessing safe deposit boxes, and explaining ATM operations.

* Adheres to the BSA Policy and all other Bank Policies.

* Other duties and responsibilities as may be assigned by supervisor.

Required Skills

* Ability to enter numerical data on computer with speed and accuracy.

* Good mathematical aptitude to facilitate daily balancing.

* Must be pleasant when dealing with bank customers.

* Ability to work under pressure.

* Ability to cross-sell products and services to perspective customers.

* All new hires will be required to pass a background check, credit check, and drug screening.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Required Experience

* High school diploma or equivalency.

* Successful completion of in-house training program.

* Less than 1 year of Resource Associate experience.

Job LocationGreensburg, Louisiana, United StatesPosition TypeFull-Time/Regular

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