Spanish Bilingual Data Entry Customer Service Representative

Market America Inc Greensboro, NC
Market America, a product brokerage and Internet marketing company that specializes in One-to-One Marketing, is seeking an experienced Data Entry/Customer Service Representative that is bilingual in English and Spanish.

Position Summary

Sorts, distributes and processes incoming mail and emails. Files and retrieves documents. Answer 800 Order Line calls.

Essential Duties and Responsibilities

* Sorts, open, distribute and process incoming mail for US, Canada, and several international countries

* Document receipt of traceable mail from courier services and notify employees of mail deliveries

* Enter data into database

* Verify daily mail batches for correct value and makes corrections, as needed

* Notify UnFranchise Owners of discrepancies in documentation and payments

* Secure financial documents for proper safekeeping

* Process employee orders, ensuring they do not exceed monthly maximums

* Scan documents

* Answer 800 Order Line and process orders

* Back-up file room personnel by filing and retrieving documents

* Complies with company policies and procedures

* Performs other duties as needed

Primary Contacts (outside dept.)

* All internal personnel, UnFranchise Owners, personnel in international countries, and Couriers

Supervisory Responsibilities

* None, but may train others.

Education and Experience

* High School Education

* One year of experience of general office duties, data entry and filing.


* Proficient with MS Office Products and computer software applications

* Moderate levels of English reading comprehension, writing, speaking, and active listening

Working Conditions and Environment

* Intermittently lift, carry, pull, push up to 10 pounds; hear and speak

* Continuously see, sit, and have balance.

* Frequently grasp and have repetitive use of arms, hands, wrists, and fingers.

* Intermittently stand, stoop/bend, twist, couch, kneel, crawl, walk on uneven surfaces, climb stairs and ladders, reach above shoulders, and squeeze.

* Exposure to dust, dirt, stacked materials, high places, electrical equipment, and moderate indoor temperatures.

* Occasional long or odd hours.

Market America offers competitive salary and generous benefits, including health, dental, vision, life, short and long-term disability insurance, a 401(k) retirement plan with company match, and an on-site health clinic.

Qualified candidates should apply online.

Market America is proud to be an equal opportunity employer.