COLLECTIONS REPRESENTATIVE
jbs
 Greeley, CO

JBS USA is a leading global provider of diversified, high-quality food products, including a portfolio of well-recognized brands and innovative, easy-to-use food solutions. We process, prepare, package and deliver fresh and value-added premium meat, poultry and retail-ready food products for customers in approximately 100 countries on six continents. We are also the majority shareholder of Pilgrim’s, the largest poultry company in North America. JBS USA employs more than 100,000 team members, and our corporate office is located in beautiful Greeley, Colorado, where our 1,200 team members onsite enjoy more than 300 days of sunshine a year.

We are seeking a Business-to-Business Collections Representative at our Corporate Office in Greeley, CO.  This is a full-time, Monday-Friday position, which includes benefits. Collections Reps set their hours between 7am-6pm, 8 hours per day.

 RESPONSIBILITIES:

  • Manage a portfolio of 250+ business accounts
  • Contact customers via phone and email
  • Maintain superior customer service to both internal and external customers
  • Minimize delinquent receivables while maintaining proper credit limit exposure
  • Proactively ensure invoices have been sent successfully and that the customer has scheduled timely payment
  • Perform routine and documented follow up
  • Identify root cause analysis on delinquent accounts and implement plan to collect past due funds
  • Identify changes in payment and communication trends with customers which may indicate increased risk, and advise sales and credit management teams as needed
  • Meet with various levels of internal team members in financial and sales management roles to discuss accounts

REQUIREMENTS:

  • Related Customer Service experience
  • Proficiency in Microsoft Excel and Word
  • Experience with SAP preferred
  • Excellent written and verbal communication skills
  • Ability to work in a fast paced, team based environment
  • Ability to apply good judgment and professional integrity in decision making
  • Successfully pass post-offer, pre-employment background and drug testing

 EOE/M/F/Disabled/Vet  #JBS2