Medical Assistant

Comprehensive Community Health Centers Glendale, CA

Perform administrative and certain clinical duties under the direction of physician. Prepare and maintain treatment rooms, drape and position patients, hand equipment, supplies, and instruments to physician. Takes vital signs, visions PAMS, assists with treatments, maintains equipment, visual fields and inventory supplies, including EMR, patient scheduling, charge slips and routine patient instruction and knowledge of CPR.

Duties and Responsibilities: include, but are not limited to:

Patient Relations

Assures timeliness of services rendered to patients

Clearly informs patient the name of physician who will render services

Arranges for and assists patients in understanding instructions for all ancillary services

Listens to complaints from patients regarding services rendered

Demonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services rendered

Appropriate management of filing records, recording telephone calls and prescription refill information in electronic medical records

Checks floor stock and sample medications, discards expired medications appropriately, re-orders as needed

Demonstrates accurate knowledge in management of emergency situations

Assists patient to room

Looks after patient's comfort while on premises

Maintains availability to examining Physician as needed.

Accurately performs visual testing and on-site testing.

Accurately file all patients' lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs off

Assists Physician in all Medical examinations

Maintains set-up for collection of all cultures and arranges transportation to Laboratory

Assists in minor surgery, positioning and draping patient, passing instruments

Inventory, Ordering, Facility Maintenance

Screens telephone calls for referral and takes messages for provider

Under the direction of the physician an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the physician prior and the injection is intradermal, subcutaneous, or intramuscular.

Compiles and condenses technical and statistical data for reports and records.

Updates and maintains required logs

Translates for provider and office staff as requested

Assists in preparation of office for a site review and audit

Performs tasks under the direction of provider and management

Calls in prescriptions or prescription refills under the direction of the provider

Performs related work as required

Maintains patient care areas as follows:

* Cleans (daily) all community areas

* Cleans immediately following infectious exposure

* Inventories supplies daily and orders as appropriate

* Maintains patient confidentiality at all times

Administrative Duties:

Schedules appointments

Registers patient data in computer

Sends appropriate information to various departments and medical offices

Organizational Activities:

Knows rules and procedures for request for Information.

Knows rules and procedures for release of information.

Acquires appropriate signatures.

Ascertains that Physician or manager is aware of request for information.

Submits appropriate information per above procedure.

Reports equipment or supply needs to Administrator.

Reports malfunctioning equipment.

Maintains general office equipment, i.e., Xerox, typewriters, Computer, Printers, CPR carts, emergency supply and auxiliary services


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medical Assistant Certificate

CPR Certified

Certification through AAMA preferred

Must be fluent in Spanish/Armenian

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