Financial Aid Assistant Technician
Glendale Community College
 Glendale, CA

Provides financial aid information and customer service to students applying for aid. Performs complex clerical duties in the processing of applications and forms for financial aid programs, determines student eligibility, and interprets and applies federal and state regulations and institutional policies and procedures.


Supervision is received by the Assistant Director of Financial Aid.

May provide work direction to student workers.


40 Hours/Week, 12 Months/Year

Monday - Friday : 8:00 a.m. to 4:30 p.m.

(Work schedule may vary based on department need)

Examples of Duties:

Provides financial aid information to students regarding application procedures, federal and state laws and regulations, eligibility criteria and satisfactory academic progress guidelines.

Informs students of their financial aid application and award status.

Enters and updates student financial aid data on financial aid management computer system.

Reviews forms submitted by students for completion, accuracy and compliance.

Reviews student financial aid application files todetermine initial student eligibility and determines when additional documentation is required by federal or state regulation or office policy.

May be assigned a support function, such as, processing of BOG awards, reviewing student loan applications, maintaining office forms inventory, etc.

Organizes and maintains all student files, file storage and historical records, including disposing of student records in accordance with federal regulations and college policy.

Maintains confidentiality of records and complies with the Family Educational Rights and Privacy Act (FERPA) regulations and protecting the privacy of student records.

Provides work direction and training to student workers.

May verify time sheets for student workers.

Perform other duties as assigned.

Minimum Qualifications:

Knowledge of:

Office practices and procedures.

Basic math and calculations.

General knowledge of federal, state, and institutional financial aid programs and regulations.

Effective oral and written communication skills.

Recordkeeping and filing practices and procedures.

Word processing, spreadsheet and database computer software.

Ability to:

Communicate effectively with a diverse student population, faculty, staff, outside agencies and the public.

Maintain confidentiality of files and records.

Understand, interpret and apply laws, regulations and program procedures.

Work as a team member with minimal direct supervision.

Manage a high volume workload and work under pressure.

Gather and compile statistical and financial data.

Establish and oversee systems and procedures pertaining to financial aid programs.

Present clear and concise oral and written reports.

Maintain and organize specialized files and records.

Analyze a variety of data and make appropriate recommendations.

Operate a computer, utilizing word processing, spreadsheet and database software.

Train and provide work direction to others.


Minimum Qualifications:

High School diploma or equivalent.

Twenty-four (24) units of college-level coursework from an accredited college or university.

Two years of clerical experience.

Additional Information:


Standing for long periods of time.

Lifting and carrying files and supplies.

Note: May be required to work evenings and non-traditional schedules as needed.


Starting salary is from $3,820.61 to $4,212.19 per month depending upon education and experience. Internal applicants may be initially placed at a higher starting salary as outlined in the CSEA Collective Bargaining Agreement. Fringe benefits, which are subject to change pursuant to negotiations under Section 3500 of the California Government Code, are presently provided and include family and domestic partner medical and dental, two-party vision plan, and employee life insurance.

Application Process

This position requires the following documents to be attached to your online application in order to be considered:

  • Resume
  • Transcripts showing required coursework must be submitted. Unofficial transcripts will be accepted only during the application process. A copy of official transcripts is required upon offer of employment. Foreign transcripts and degrees require official certification of equivalency to U.S. transcripts and degrees by a certified U.S review service at the time of application.

Please note: Applicants must attach all required documents to the online application by the closing date. Documents submitted after the closing date will not be accepted.

Your application and any required attachments must be submitted by Tuesday, September 29, 2020 by 5:00 p.m. Applications with incomplete information (i.e. statements such as “see resume“) or missing documents will not be considered. If you have additional questions please call 818-240-1000 ext. 5173.

The District does not sponsor Visas.

Selection Process

All completed applications and application materials will be screened to ensure that the minimum requirements stated in the job announcement are met. Those candidates who meet the minimum qualifications will be invited to the college for an interview. All candidates will be notified by email of their final disposition in the selection process.

Equal Employment Opportunity

Glendale Community College District provides all applicants for district employment with equal employment opportunities and provides present employees with training, compensation, promotion, and all other attributes of employment without regard to a person's race, religious creed, color, age, sex, national origin, veterans' status, ancestry, marital status, sexual orientation, medical condition, gender identity or disability.


Applicants who require a reasonable accommodation for the application, testing or interviewing processes should contact the Human Resources Department at the time of application submission.

Thank you for your interest in employment opportunities with Glendale Community College.


Sevan Benlian

  • Yvette Vartanian Davis
  • Dr. Armine Hacopian
  • Desireé Portillo Rabinov
  • Ann H. Ransford