Massage Therapist

John Q. Hammons Hotels & Resorts Glendale, AZ
About Us

With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!

Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

Position Description

Job Purpose:

Administer the most professional, personalized massage or service treatment to our members and guests.

Job Responsibilities:

* Display good customer relation skills and take initiative to greet guests in a friendly manner.

* Give all treatments as defined on the service menu.

* Ensure that work areas are clean and set according to procedures.

* Educate guest about proper skin care.

* Answer guest questions in knowledgeable and professional manner.

* Create client cards with treatment notes.

* Suggest to the guest other beneficial treatments offered in the spa and recommend products for home use.

* Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets.

* Ensure uniform and appearance is clean and professional.

* Complete commission/hours/tips sheet and turn in on assigned dates to the Spa Director.

* Inform leads of product needs.

* Other duties as assigned.

Job Skills:

* Understand and use universal precautions when providing services.

* Maintain the highest level of product knowledge on spa services offered, ingredient(s) of product(s) and their potential benefits to the client.

* Ability to upsell services and retail products.

* Command of the English language, with the ability to explain various treatment/services to guests and to converse with guest about appropriate content during service time.

Job Qualifications:


* High School Diploma or equivalent. Appropriate certification, as required by State and local entities.


* None


* All licenses as required by State and local entities.

Benefits and EEO

Full-time associates are eligible for the following benefits:

* Paid Time Off

* Medical Insurance

* Dental Insurance

* Vision Insurance

* Short-term and long-term disability

* Company paid life with employee paid supplemental options

* Matching 401-k with immediate vesting for eligible participating associates

* Company Hotel Travel Discounts

John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action EmployerMinorities/Females/Individuals with Disabilities/Protected Veterans Click here to view EEO is the Law

Note: To be considered for this position, candidates MUST apply at

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