Restaurant Cook

Friendly's Ice Cream, LLC. Glen Burnie, MD

FOOD QUALITY EXPERT/CAPTAIN MISSION

To deliver high quality, tasty, hot food, fast, to every guest.

ESSENTIAL FUNCTIONS

* Maintain a clean, neat, safe, food handling environment.

* Maintain a constant state of urgency.

* Deliver high quality, tasty, hot food to every guest.

* E the final quality control checkpoint-be proud of everything.

* Be considerate of special requests and their importance.

* Always consider eye appeal as well as taste and temperature.

* Be a quality maniac! Make sure food arrives at the table at peak quality.

* Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction.

* Make products as fast as possible, with precision and fantastic eye appearance.

* Expedite orders from the window to the dining room. Find runners or run yourself!

* Inform management of slow-downs and the need to take corrective action.

* Work as a team-utilize our systems and procedures for maximum efficiency.

* Alert team members of online orders to insure coordination of all products.

* Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.

* Offer a sincere, personal welcome to every guest entering the restaurant.

* Smile and make eye contact.

* Anticipate the guest's needs and react before they need to ask.

* Create an emotional attachment to our restaurant by helping our guests create great memories.

GENERAL JOB REQUIREMENTS

* Must read, write, and communicate in English as it relates to the job and to the safety regulations.

* Must be able to perform all job functions safely.

* Must meet the company performance standards for the job.

* Must participate in company orientation and training.

* Must be able to follow instructions.

* Must be able to work the scheduled / assigned times and required overtime for the position.

* Must be able to use, or learn to use, the equipment and tools used to perform the job.

SPECIFIC JOB SKILLS AND QUALIFICATIONS

* High School Diploma or equivalent

* Commercial Food preparation background / experience preferred.

* Must be able to stand and walk for extended period of time.

* Must know safety information regarding all materials used within the scope of the work.

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