Social Services Program Specialists perform administrative and professional work in conjunction with the administration of statewide public assistance, medical assistance, or social services programs.
Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. Do you believe in opening doors and transforming lives? Join us today and be part of our hardworking team of professionals with the Division of Welfare and Supportive Services (DWSS), Child Support Enforcement Unit, located in Carson City, Nevada. The Division's mission is the safety, health and independence for all Nevadans. We help Nevadans in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity. We help low-income people along the road to self-sufficiency with health coverage, job preparation, childcare and other supports.
In this position you may be responsible for researching best practices and identifying performance improvement initiatives; developing and implementing program policies and procedures; compiling and analyzing statistical and financial data; preparing reports for State and Federal entities and executive staff; developing automated systems enhancements; evaluating and monitoring contracts; responding to public inquires; researching and resolving customer services issues; public awareness outreach; analyzing, evaluating, defining, and communicating system requirements and program technical needs to information technology staff; working in a Title IVD program; and providing technical assistance, training, and guidance to program staff. We are absolutely committed to ongoing innovation in the delivery of services, and we are committed to recruiting, developing and retaining dedicated employees. DWSS is guided by our core values of Integrity, Innovation, Respect, Service Equity, Responsibility, Stewardship and Professionalism. If you are ready to join an extraordinary agency, apply for this amazing opportunity today! The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *THIS RECRUITMENT MAY CLOSE AT ANY TIME BASED ON THE AMOUNT OF APPLICATIONS RECEIVED. QUALIFIED APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE.*
In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in a field of study pertinent to the program assignment and one year of professional experience providing social services to clients or program development and evaluation which required the application of regulations, laws, policies and procedures in making determinations; OR Bachelor's degree from an accredited college or university in a field of study pertinent to the program assignment and one year of professional experience providing medical assistance programs services or healthcare services to clients or program compliance and evaluation which required the application of regulations, laws, policies and procedures in making determinations; OR one year of experience as a Social Services Program Specialist I in Nevada State service; OR an equivalent combination of education and experience. Special Notes The ability to travel at least 25% of the time is required. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.