Quality Resident SEKURIT

Saint-Gobain Corporation Garden Grove, CA
Provide care and service to customers, in their facilities, to achieve the satisfaction expected by them (faults, returns or complaints and Inventory problems), giving feedback to the SG Plant on the main quality issues reported by the customer, as well as conducting audits in our product to detect problems that may generate some claim. Follow-up on internal stocks of material to prevent any problem broke down and thus be representative of Saint-Gobain in the customer's plant.

* Monitoring the Effectiveness of Corrective Actions in conjunction with Q-KAM.

* Quantify and identify material rejected on the customer assembly line to give constant feedback to SG plants.

* Support the customer production line coordinators, for any questions or doubts regarding our products.

* Provide an adequate customer service, within its facilities, before any type of necessity or claim that is presented to achieve your complete satisfaction.

* Carries out immediate containment actions in case of any customer complaint throughout the supply chain within its reach. (Warehouses and customer's plant)

* Analyze the service or quality problems on Customer Plant to identify the root cause to implement the contention and preventives actions

* Control and validate rejections occurred, at customer plant, to analyze the fault and verify versus specification.

* Support and identify any needs that affect the company regardless of which department.

* Check that the stocks in the client's plant are adequate to avoid stop line.

* Ensures and monitors, in conjunction with the Q-KAM, compliance with the budget on External Quality Costs (R3225), linked to claims, material returns and external Firewall (sorting company).

* Monitoring Engineering Changes (Drawings & Specifications)

* Minimum 1-year experience as Quality Engineer or related.

* Experience with Industrial Mechanical, or Electrical Engineering.

* Knowledge of quality standards: ISO TS, ISO 9001.

* Knowledge in management of quality systems AMEF, control plans, 8D's, 5s, molds.

* Core Tools (P-FMEA, Control Plan, SPC, MSA & PPAP)

* Preventive and corrective actions

* Experience on operating with formal quality systems

* Experience on a World Class Manufacturing programmed

* Intermediate PC skills

* Excellent communication skills

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.