Liberty National Worksite Clerk (11905)

Torchmark Frisco, TX
Telephone calls with Agencies, Franchises, and Policy Holders

Handle On-Line Billing questions

Handle Billing Issues

Process refunds for Franchises

Process cancellation for Franchises

Process request from Agency office and Franchises for bills

Enrollment changes for Franchises

Emails with Customer Service, Agencies, and Franchises

Process payments for Franchises

Required Skills

Excellent Time management

Attention to Detail

Excellent communication (both verbal and written)


Strong computer skills, including knowledge of Microsoft Office

Excellent multi-tasking and organizational skills

A competitive and career oriented mindset

Desire to surround customer with excellence in service

Required Experience

1+ to 2 years Customer Service experience

1+ to 2 years insurance experience

Microsoft Office (Outlook, Excel, Word)

Job LocationMcKinney, Texas, United StatesPosition TypeFull-Time/Regular