Digital Project Manager - CRAFT Boston (4511-094)

McCann-Erickson WorldGroup Framingham, MA

The Digital Project Manager is a self-motivating problem-solver who manages the production of digital assets associated with their account assignments (some print may be required). The Digital PM must have a thorough understanding of how to develop and deliver projects involving Display, Web/Ecommerce, Web Development, SEO, HTML5 and Mobile platforms.

At Craft, the Digital Project Manager needs to be able to adapt to new technologies and workflows that we have and are implementing. Ensures that all projects within their domain are on-time, on-budget, on brand, profitable, and meet client expectations. Additionally, that all campaigns within their domain adhere to corporate policies and procedures.

Most importantly, we ask that the Digital Project Manager, along with all of our team members, hold themselves accountable and inspire and empower others to perform at their best by living up to one simple commitment:

Be the best version of you every day.


* Experience in digital project management is critical as you will manage a wide spectrum of project deliverables.

* Work directly with client teams to understand overall business objectives and strategies and how each project interrelate with each other

* Manage multiple projects for multiple clients with the ability to prioritize on the fly

* Manage complex and vendor-dependent projects

* Push interactive jobs/projects through the agency and act as the liaison between the client, technical and creative teams.

* Create and manage schedules and estimates, budget development, vendor sourcing and day to day execution and logistics of projects

* Balance and manage scope, time, cost, process, risk and quality

* Troubleshoot conflicts directly with all stakeholders

* Manage client and partner relationships from inception to launch by maintain open lines of communication, monitoring and escalating project risks, soliciting client/partner feedback, making modifications to deliverables

* Manage third party vendors or offshore partners as necessary in the delivery of projects, including gathering estimates

* Ensure that all projects meet branding and strategic initiatives

* Establish and enforce a streamlined workflow of agency project-related processes

* Identify and mitigate any issues that can delay or increase costs of a project

* Identify areas of optimization in process and project-related reports (status, financial)

* Perform other duties as assigned


At CRAFT Worldwide, we've been fortunate enough to assemble a team of the industry's best craftspeople, each with a rich and robust background in advertising, adaptation and production. Over 1,000 employees in 120 countries and 25 markets make up this talented network with specialty in global broadcast/video production, print production, digital production and global translation.

Within the CRAFT network, our CRAFT Boston agency is unique — our team includes passionate, experienced creatives and production talent. We love a strategic challenge. We are problem solvers, collaborators, and incredibly good people. We work hard, fast and smart to produce well-crafted work for our clients. To make it all happen we live by this simple commitment: Be the best version of you every day.

CRAFT Boston is proud to be an Equal Opportunity Employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Required Skills

* Must have strong communication skills

* Ability to work in a variety of client settings and platforms

* 3-5 years digital Project Management experience

* Provide quality assurance testing for front-end user experience before launches

* Bachelor degree required

* Proven track record of developing relationships through gaining trust and successful delivery

* Must have strong planning and project management skills; be highly organized and detail oriented with an ability to influence others in these areas

* Ability to find creative solutions to complex problems and multi-task

* Excellent interpersonal and collaboration skills with ability to communicate effectively under high pressure situations

* Understands that one's actions affects others and the agency as a whole and acts accordingly

* Ability to remain flexible and focused in an environment of changing circumstances

* Demonstrated awareness of when to inform, involve and escalate concerns to management

* PMI or other project management certification preferred

* Highly computer-literate with practical experience utilizing project management tools

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Required Experience

* Must have experience in digital

* Experience working with global partners/teams

* Demonstrated experience directing a variety of integrated projects

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