Benefits Assistant

Basic Energy Services Fort Worth, TX
Position Overview: Processes employee benefits elections and related participant, dependent information; informs employees of enrollment eligibility and verifies validity of eligibility; provides liaison with third party benefit plan providers, resolving data discrepancies and claims appeal issues; maintains benefit records. Works in HR information management system and external Benefits Administration system to add, change or terminate benefit coverage and respective payroll deductions.

Reports to: Director, Compensation, Benefits & HR Systems

Directs Reports: None

Major duties:

* Generate reports that determine newly benefit eligible employees for the coordination of New Hire enrollments

* Coordinates the distribution, by working with 3rd party vendors, for new hire benefit enrollment information to eligible employees

* Determines employee benefit eligibility by looking up information in computer systems

* On a weekly basis, loads employee benefit information, using Excel (.csv) files, into the HR information system

* Validates dependent information ensuring all H&W plan participants meet eligibility requirements

* Mails employee benefit information to employee home address as well as receives information via mail, fax, scan and email

* Provides administration and entry for Qualified Medical Child Support Orders (QMCSO)

* Provides Leave of Absence administration by determining eligibility, sending & filing of employee notification and billing for past due premiums

* Provides administrative support by ordering, mailing, emailing insurance cards, summary plan descriptions, and other benefit documents

* Answers & responds to phone calls/emails from employees and spouses regarding H&W benefit plans

* Using the HR information system and Benefit Administration systems, run reports to determine a variety of counts such as headcount and participants by plan type

* Performs filing of paperwork (benefit information) into the employee's benefit personnel file

* Performs other duties as assigned

Qualifications and Skills


* High school diploma with 4-6 years related experience

* Must be able to contemplate future dates to ensure monthly procedures and processes are completed in advance

* Must be organized and understand network file sharing; is able to quickly retrieve files and information from the company's network

* Intermediate to advanced-level user of Microsoft Office software, including Microsoft Excel, Word and PowerPoint; experience pulling and retrieving data from a large human resources management system

* Ability to maintain confidentiality of sensitive employee data


* Some college or specialized training pertaining to human resources, employee benefits

* Experience working an employer's medical, dental, vision, life & disability insurance claims or health care and benefits procedures

* Familiarity with the development of employee benefit communications, employee benefit orientation

* Bilingual (English/Spanish)

Reach your full potential.

Basic offers interesting and challenging opportunities for dynamic individuals who want to be part of the exciting oilfield services industry. We are an equal opportunity employer that recognizes the value and individual contributions of every employee.

* Highly competitive salaries

* Benefits programs

* Training

* Performance-based financial rewards

Equal Opportunity Employer/Drug Free Environment

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