Koddi is looking for an Account Manager to join its growing client services team. Koddi is committed to recognizing and rewarding high performing team members and creating an environment where they can drive strong results for our clients and partners. As an Account Manager, you will be an integral part of a team that serves as the epicenter for client activity, applying the right mix of products, solutions, and services to maximize client success. You will be responsible for expanding existing relationships, ensuring the client's goals are met.
Who you are
- Bachelor’s degree required
- 2-4 years of professional experience working with clients. Success in contribution to the growth of client’s bottom lines a plus
- Strong analytical skills, with ability to identify business opportunities/issues, design appropriate tests/analysis, and execute/optimize based on results. Experience with statistical analysis a plus
- Experience coordinating multiple business functions to resolve client issues and develop new services and solutions
- Ability to identify the business needs driving client requests and translate requests into a compelling product or service offering
- Strong written and verbal communications skills
- Self-motivator with strong work ethic and the ability to multitask
- Organized with outstanding attention to detail
- Desire to be a part of the fast-paced, high energy entrepreneurial experience
What you'll do
- Growing an existing set of clients, and delivering against their stated goals and objectives
- Functioning as an evangelist with our enterprise clients, driving more adoption
- Coordinating with other functions at Koddi to ensure client programs are successful and needs are met
- Analyzing program performance and client needs to optimize delivery of services and solutions
- Serving as an internal voice of the client, gathering and documenting business needs
- Identifying and advocating for product and service changes that contribute to both the client's and Koddi’s success at-large
Who we are
Forging a better path for travelers through integrity, insights, inclusivity, and innovation.
Getting the experience right, together.
Koddi is a cloud provider of marketing technology for travel brands. Our partners leverage the Koddi platform and its fully automated and customizable reporting features to manage marketing investment for hundreds of thousands of hotel properties globally. We’re proud to be headquartered in Fort Worth, Texas with additional offices in New York, Ann Arbor, Austin, San Francisco, and Düsseldorf.