Field Service Representative 0012
Requisition Number: FIELD01487
We are seeking a Field Service Representative experienced in the maintenance and repair of high technology, high production machinery. The position does require extensive travel to customers locations throughout the week.
- Install and service automated industrial machinery represented by our company
- Assist our customers in the resolution of problems they encounter
- Identify and correct hardware failures, software discrepancies, or programming problems
- Instruct on proper use regarding applications, operation and maintenance
- Provide telephone consultation for customers and Stiles personnel with problems on our equipment
- Recommend corrective action and troubleshooting approaches
- Assist in training other Stiles Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
The successful candidate should possess the following:
- Mechanical, electrical/electronics skills with industrial/capital equipment
- Experience with computers, pneumatic and hydraulics
- Drive systems, PLC, programming logic
- Knowledge and experience with KEB, Indramat, STOBER and/or FANUC
- Experience in the woodworking industry a plus