Assistant Store Manager

The primary role of the Assistant Store Manager (ASM) is managing and growing sales, while maintaining operational

excellence at their assigned iMobile location. Each ASM will work within a predetermined store and will be

assigned to assist the Store Manager. In addition, to increasing sales of the assigned

store, each ASM will be responsible for coordinating and managing operational issues that affect sales as well as

protecting all company assets.

It is expected that each ASM will spend the vast majority of their time on the floor of their assigned store. The

ASM will function as a motivator in order to assist our stores in increasing sales of iMobile products. Their roles

are to coordinate the stores operations (Inventory, S&R and staffing), and in their role the ASM will be responsible

for achieving and maintaining a set quota and Management Based Objectives.

About us:

Sprint Preferred Retailer committed to providing superior customer service. iMobile has store locations across 16 states and employs over 800 employees. We are looking for an Assistant Store Manager to make a positive impact in one of our locations.


Maintain a complete understanding of the wireless industry, wireless phones, rate plans, features

and services offered by Sprint

Build long-term customer relationships through timely account management, and develop

sales prospects and referrals

Actively work with existing customers to provide additional accessories, features and add-ons

Participate in outside sales generation activities flyers, events etc

Proactively follow up with customer service

Meet and exceed month performance quotas set for both personal and store performance

Maintain store inventory in a secure area

Conduct daily, weekly and monthly counts of inventory as outlined by policy

Research inventory discrepancies immediately upon discovery

Ensure retail displays are complete and fully stocked, as well as price tags displayed in a

clear and professional manner

Adhere to all iMobile equipment handling procedures and/or policies

Assist sales team in building customer base

Coach employees to actively work with existing customers to provide additional accessories,

features and add-ons

Ensure each employee training and development meets all corporate established deadlines

Assist Store Manager with in store daily operations

Reconcile and deposit all cash daily as assigned

Adhere to all company cash handling policies

Ensure sales floor is clean and organized

Complete daily tasks and reports as assigned by store manager and iMobile


Status: Full-time, Non-Exempt

Department: Retail

Reports To: Store Manager

Assistant Store Manager


Minimum of 1 year retail experience

High Diploma or equivalent

Must have prior sales experience, wireless industry a plus

Experience in an environment requiring multi-tasking

Experience with improving customer service, educating customer on product, improving inventory system

efficiency and/or improving processes is essential

Must be a self-starter with a can do attitude

Possess a strong work ethic, enthusiastic personality, self-confidence and intelligence

Takes direction well and is a team player

Quick learner

Must be able to pass background check

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