Loaner Car Representative/ Mercedes Benz of Treasure Coast

Asbury Automotive Fort Pierce, FL
Overview

Mercedes Benz of Ft. Pierce, a subsidiary of Asbury Automotive Group, one of the largest automotive retailers in the country with over 80 stores and over 29 brands, is currently looking for a Customer Service/ Loaner Car Representative!

We are looking for a punctual, knowledgeable, driven, and friendly individual with an exceptional attitude to assist our customer service and car loaner process.

Responsibilities and Qualifications

Job Description

* Greet arriving customers with a smile and escort them to the service advisor or customer lounge

* Relocate vehicles from the service drive to designated location around the dealership parking areas and repair location throughout the dealership

* Assist in managing 40+ vehicles in our loaner fleet

* Assign, file and manage loaner agreements, receipts, customer documents and various loaner vehicle documents

* Communicate continuously with service advisors about customer's arrival times

* Maintain customer lounge keeping the area neat and clean at all times, ensuring snacks and beverages are readily available for waiting customers

* Work with the valet coordinator, delivering valet loaner agreements and required documents for valet loaner pickup or delivery

* Complete loaner agreements / documents for service advisors and customers

* Upon completion of service work, return customers vehicle to service lane

* Training will be provided

* Drive loaner vehicles off property for refueling

Job Requirements

* Punctual with a positive attitude

* Friendly disposition

* Great interpersonal and communication skills

* Be able to multitask

* Must have a strong attention to detail

* Willingness to take direction form management

* Great listener and time management skills

* Excellent computer skills

* Must have a valid Florida Driver's License

* Must be able to pass pre-employment screens (Background and Drug Test)

Total Rewards

Benefits

* Medical, Dental and Vision Insurance Available

* 401K Match Plan

* Flexible Medical Spending Accounts

* Supplemental Life Insurance

* Short Term and Long Term Disability Packages

* Paid Vacation Time Off

* Paid Training

* Excellent Advancement Opportunities

* Employee discounted purchases for you and your family