Event Specialist

Sky Zone Trampoline Park Fort Myers, FL
Sky Zone is the world's first indoor trampoline park. We're the inventors of "fun fitness". We provide awesome, healthy, fun for people of all ages. We're also the perfect venue for birthday parties, group outings, field trips, and much more.

Job Summary:

The Event Specialist will schedule and book events. The EA will work to exceed guests' expectations and ensure satisfaction, through the entire event process; including coordination of the check-in process, supervision of the event staff and finalization. The EA will assist in the training of other event staff and perform their functions when necessary. EA will also participate in special events and promotions.

Duties & Responsibilities:

* Respond to incoming inquiries, providing all relevant event information

* Schedule, book and confirm parties and events.

* Input and maintain all event details in POS system

* Coordinate with vendors and event staff all details prior, during, and after events.

* Greet and check-in groups and parties.

* Assist with management of inventory and supplies

* Supervise Event Hosts

* Deliver exceptional customer service throughout process

* Assist with promotion efforts as required by Event Manager


* Availability to work nights and weekends

* Must be 18 years or older

* Minimum one (1) year experience in hospitality industry; events preferred

* Basic computer skills necessary (MS Word, Excel and e-mail)

* Ability to communicate clearly and effectively

* Friendly, energetic, and outgoing

* Self-motivated and hard working

* Ability to manage stressful and challenging situations

* Comfortable working in a dynamic environment.

* Excellent time management and prioritization skills

* Organized and detail-oriented.

* Passionate about providing great customer service

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