Project Specialist

Public Consulting Group Fort Lauderdale, FL

Public Consulting Group, Inc. (PCG) provides management consulting and technology services to help public sector education, health, human services, and other government clients achieve their performance goals and better serve populations in need. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has more than 2,200 professionals in 55 offices around the U.S. and in Montreal, the UK and Poland. The firm draws on more than three decades of consulting to public sector clients in all 50 states and Canada to deliver best-practice solutions and measurable results to state and local public agencies, state-operated facilities, and private providers that do business with government agencies. PCG is committed to a diverse workforce which is a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.


Overall Responsibilities:

PCG is currently seeking a Project Specialist to work in our Fort Lauderdale, FL office. The Project Specialist works in a fast-paced, dynamic environment as part of a team of subject matter experts, consultants, and operations staff within the Education Consulting (EC) practice. This position has an opportunity to contribute to the success of exciting educational initiatives, locally as well as nationally. For the right motivated individual, there is an excellent opportunity for career development and advancement.

Organizational Context:

Our portfolio includes a diverse range of clients with a range of objectives. We serve urban, rural, and suburban school districts; traditional public, charter, and private schools; state education agencies; educational foundations; and professional associations throughout the U.S., Canada, and Europe. The Project Specialist helps the team achieve clients' goals around strengthening student performance and closing the achievement gap, improving instruction, implementing rigorous curriculum, developing school leaders, and facilitating organizational change. To accomplish these priorities, the team features specialties in professional development, coaching, research, and program evaluation, with an emphasis in literacy and leadership development. The team partners with superintendents, state commissioners, principals, teachers, parents, and communities alike to realize clients' vision for education in their unique contexts.

Specific Responsibilities:

* Provide client and project support:

Serve as a contact for ongoing communications with clients.

Participate in planning meetings, status meetings, and other meetings as needed

Contribute to on-site training and professional development activities for clients

Provide technical support by phone, email, and WebEx as needed

Establish and maintain project collaboration sites (e.g., using SharePoint)

Prepare client contracts and ensure project legal documents are completed and signed.

Communicate with staff and clients as needed throughout the contracting process to secure contracts in a timely manner.

Prepare project status reports for management and for clients.

* Create materials for professional development, e-learning, curriculum, and communications:

Design and produce content for live, online, and blended training sessions with an eye towards design, storyboarding and scripting video content

Incorporate client and end-user feedback to continuously improve professional learning experiences

Work with subject matter experts on course development to incorporate appropriate learning technologies in face-to-face and online class environments

Oversee and participate in production of materials required for work with clients, including, when required vendor selection, negotiation of best prices, and review of proof materials

Conduct quality assurance testing to ensure training materials are accurate

Design documents, reports, sales collateral, and presentations that effectively and attractively convey meaning and adhere to style guidelines

Recommend new enhancements (e.g., new document styles) and more efficient methods to improve project deliverables

Establish logical structures for maintaining version control and storing project documents

* Collect, analyze, and present data:

Coordinate data collection efforts including acquisition of student data, survey data, and other data relevant to our projects

Organize and carry out all aspects of survey production and processing, including formatting, printing, distribution, collection, and scanning

Generate spreadsheets, tables, and graphs to effectively and attractively present data for clients

Use advanced features of Excel to expedite data analysis, including complex formulas, linking worksheets, lookups, pivot tables, macros, and charts

* Contribute to proposal development:

Assist proposal teams, including writing sections, coordinating efforts, and preparing proposal submissions.

Manage the proposal development process, including the development schedule, staff assignments, documentation requirements, production, and timely delivery

Regularly scan the environment for new RFPs and other opportunities

* Contribute to the organization:

Develop a thorough understanding of our products and services.

Communicate regularly about client projects with the project team. Keep team apprised of changes within the organization and general corporate news.

Capture and share knowledge accrued and lessons learned throughout the lifecycle of projects.

Suggest areas for improvement in internal processes along with possible solutions

Comply with and help to enforce standard policies and procedures.

Participate in special assignments as needed.


Desired Orientations

* Commitment to exceptional client service

* Persists through challenges

* Demonstrates a growth mindset

* Adaptive and creative problem-solver

* Self-starter

* Intellectually curious

* Comfort working both collaboratively and independently

* Possesses a sense of humor

* Self-aware, self-reflective

Required Skills and Experience

* Ability to move projects forward within specific timeline and budget while working at a detailed with a high-attention to detail

* Ability to interact with various levels of management and with clients

* Ability to manage multiple simultaneous and competing priorities

* Attention to detail and commitment to quality

* Ability to follow, critically evaluate, and improve upon current processes

* Ability to recognize issues and identify solutions

* Experience with instructional systems design highly desirable

* Excellent organizational, verbal presentation, and written communication skills

* Demonstrated expertise in MS Office products, particularly PowerPoint, Excel and Word

* Experience with e-Learning content development systems including Articulate Presenter suite and Storyline

* Research and project management skills

* Bachelor's degree required

* Experience in education, information technology, or business operations highly desirable