Luxury Handbag Consultant

Stein Mart, Inc. Fort Lauderdale, FL
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Luxury Handbag Consultant

Job ID: 2018-21944

Posted Date: June 13, 2018

Division: Retail/Customer Service - Store Associates

Location:

5800 S. Flamingo Road

Cooper City, FL

The Luxury Handbag Consultant (Story Teller) is responsible for driving the sale of LXRandCo Mondern Vintage Accessories from brands such as Louis Vuitton, Chanel, and Gucci . The LXRandCo Story Teller promotes a high-performance selling culture by inspiring customers and creating new stories and new life in each product.

Requirements:

Responsibilities:

* Ensure the highest level of customer service is being provided and to follow the LXRandCo Story Telling Journey

* Become an encyclopedia of knowledge on Modern Vintage Luxury Accessories

* Ensure clienteling activity are achieving desired target results

* Stay up to date on all corporate training initiatives

* Resolve customer complaints and handle potential problem situations with customers (escalate if required)

* Collaborate with corporate partners and Head Office to participate in promotions and events

* Ensure that merchandise is presented in a manner that will maximize sales and achieve optimal merchandise turn and are reflective of LXRandCo's direction and build the brand

* Managing merchandise requests from head office for the retail space

* Ensure the space is ready to open or close

* Maintain a clean and organized sales floor

* Follow all LP guidelines

Qualifications:

Qualifications:

* High school diploma or equivalent (required)

* 1 to 2+ years of retail experience

* Excellent verbal and written communication skills, second languages are strong assets

* Proficient in POS system

* Demonstrated success in driving sales

* Highly resourceful, flexible and a proven ability to solve problems in a timely manner

* Outstanding customer service

* Ability to lift and carry 20lbs

* Organization and strong time management skills

* Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends