Oracle Service Cloud Administrator

Kawasaki Motors
 Remote
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Take Point on Major Implementation in Broad, Highly Visible Role at Industry Leader

Enjoy an Upbeat Culture, Work/Life Balance, Professional Development, Top-of-the-Line Benefits and More

If you combine Oracle Service Cloud implementation experience with strong business acumen, this position offers you multiple compelling opportunities. You will:

  • Become our go-to expert in a brand-new implementation of Oracle Service Cloud, shaping this new position and the implementation moving forward.
  • Play an important and high-profile role supporting key business applications, including warranty systems, recalls, consumer hotline, chat features, and more.
  • Expand your skills and experience across a range of responsibilities, from ensuring an optimal implementation to consulting with business users to defining Oracle Policy Automation.
  • Join an organization that empowers its team members to learn, grow, and make a genuine impact.
  • Enjoy a positive, fun culture that values loyalty, recognition and work/life balance -- just a few reasons we have an unusually high number of long-tenured employees.

To be a good fit for the Oracle Service Cloud Administrator opportunity, you will havemuch of the following:

  • Significant IT experience.
  • Solid experience with Oracle Service Cloud administrative; certification is preferred.
  • Project experience/expertise with OPA rule modeling, including designing OPA rules, authoring OPA rules and testing OPA rules using Oracle Policy Modeling; OPA certification is preferred.
  • Experience with at least two full lifecycle implementations from blueprint to go-live, involving Oracle Service Cloud/Oracle RightNow.
  • Strong technical experience demonstrating a solid background on successful Oracle RightNow CRM implementations/upgrades.

Let the good times roll.® Kawasaki Motors Corp., U.S.A. (KMC) markets and distributes Kawasaki motorcycles, ATVs, side x sides, and Jet Ski® watercraft through a network of almost 1,100 independent retailers, with close to an additional 7,400 retailers specializing in general purpose engines. KMC and its affiliates employ nearly 3,100 people in the United States, with approximately 250 of them located at KMC's Foothill Ranch, California headquarters.

EOE/AA/M/F/Vets/Disabled

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