Supervisor, Accounts Receivable (Collections)

CDK Global Florence, KY

CDK Global: Be a part of our first generation in Cincinnati.

CDK is evolving the automotive industry through technology with 27,000+ clients across 100+ countries and 9,000+ employees worldwide. We chose Cincinnati as our new Center of Excellence because of smart, motivated people like you. We're adding 1,000 jobs to the Cincinnati market to fuel your growth and ours.

See what we're all about:

With general guidance, you will be responsible for:

* Supervising a team of Account Specialists, who are responsible for client collections, while also performing administrative and management duties

* Act as the liaison between the Account Specialists and the Management team

* You will also spend much of your time working with sales, the Controller and Region General Manager, etc.

* You will be responsible for all interviewing, training, coaching and development to staff, in order to maximize associate potential, while balancing the customer and business needs

* Encourage inter-departmental communication and knowledge training

* Serve as an escalation point and mediator for resolving critical client issues

* Prepare/distribute monthly reports for Region and Division management

* Your goal will be to reduce credits and AR; resolve client issues related to billing

* Conducts and review audits of compliance with proper procedures and controls. 25% travel to internal client locations


* Two to five years of supervisory experience preferred

* Experience may be substituted for education. BS/BA degree, Business, Finance, Accounting, and Management preferred. Oracle experience highly desirable.

* Excellent organizational, time management, analytical, written and verbal communication, and leadership skills

* Accounts receivable experience required

* Must be able to meet deadlines and provide consistent follow-up to internal and external clients

* Ability to work effectively with individuals at all levels and in a team environment

* Strong decision making skills. Negotiation skills. Ability to motivate others

* Ability to work in a fast paced environment, under the pressure of time constraints, performance accountability, and multiple projects

* Able to work flexible hours. Self-motivator and self-starter

* Experience in dealing with personnel issues, including, but not limited to: Administration performance appraisals, coaching, counseling, and disciplinary actions.

* Experience recruiting and interviewing a plus. Knowledge of PC applications for project management, word processing, spreadsheets, and presentations a must. Knowledge of DS systems preferred.

CDK Global is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled.

We believe that diversity in all aspects of business leads to strength.