Receptionist- Flemingsburg

LifePoint Health Flemingsburg, KY
Job Description Meadowview Regional Medical Center

Our thriving medical practice needs an experienced medical receptionist who can take over the administrative duties involved with coordinating patient and physician schedules, file management and office organization. We're looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service. There are a few advancement opportunities for the successful applicant.

ESSENTIAL FUNCTIONS

* Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.

* Greets visitors and communicates with patients and providers.

* Places, answers, and directs phone calls and distributes messages.

* Organizes, coordinates, and schedules meetings and appointments.

* Keeps office area neat and tidy and monitors and orders office supplies.

* Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.

* Coordinates work flow and complies records of office activities.

* Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash.

ORGANIZATIONAL EXPECTATIONS

1.Service: Strives to meet expectations/needs of customers; responds to concerns with sense of urgency; seeks win-win solutions for unreasonable patient/customer expectations2.Quality/Ethics/Integrity: Seeks opportunities for improvement; prevents small problems from becoming large ones; pays attention to detail; follows instructions and protocol/procedures; adheres to company code of conduct; maintains integrity in all aspects of his/her work3.Relationships: Builds effective working relationships; finds and provides information to clarify situations; expands on original ideas; contributes own ideas; places high priority on other team members' goals; gains team agreement to support ideas; clearly explains rationale behind ideas/goals; demonstrates sensitivity to differing cultural views and needs; meets attendance and punctuality requirements4.Adaptability: Seeks to understand changes in work tasks/processes; actively seeks information about new tasks/processes; treats change and new tasks/processes as opportunities for learning and personal growth; speaks positively about changes to others; quickly modifies behavior to deal effectively with change

Job Requirements

JOB REQUIREMENTS

Minimum EducationHigh school diploma or equivalent required

Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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