Catering Services Manager

Overview

Amelia Island Plantation Resort

At Omni Amelia Island Plantation Resort guests can explore 3.5 miles of pristine beach and scenic marshlands whileenjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.

Omni Amelia Island Plantation associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Plantation Resort may be your perfect match.

Job Description

* To creatively solicit and upsell all hotel customers and to ensure that value paid is value received, not only in product, but in service and in ambiance.

Responsibilities

* Solicitation of local catering events.

* Maximize Catering revenues from local catering groups and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangements to all responsible hotel departments.

* Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.

* Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.

* Coordinate Catering support services (flowers, entertainment, decoration, A/V, valet parking, etc.) to provide complete client satisfaction.

* Maximize revenues for the hotel through upselling support services that pay the hotel commission or provide the services at a discount to the hotel.

* Physically double-check all function arrangements against specifications of client. Correct where necessary.

* Review event billing prior to bill being sent to client.

* Research and cost out new menu items.

* Client contact and effective communication to ensure repeat bookings.

* Develop and implement strategic plans to solicit new business and/ or maximize revenue for the hotel.

* Other duties as assigned by Director of Catering and Convention Services.

Qualifications

* Previous Sales, Catering and/or Conference Services experience in the Hospitality industry required.

* Associates Degree or higher strongly preferred.

* Must be proficient in Microsoft programs.

* Previous experience with Delphi strongly preferred.

* Must be able to communicate effectively with clients and team members.

* Must be able to work cohesively with many departments - Sales, Culinary, Banquets, Front Office, etc.

* Position requires movement throughout interior and exterior of the resort.

* Must be able to operate office equipment - computer, copier, fax, printer.

* Must be able to sit for long periods of time, lift up to 25 lbs unassisted, manuever throughout resort when walking space with clients.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.