Terminal Clerk I

Estes Express Lines, Inc. Fenton, MO
Job Summary

* Answer telephones with a heavy call volume and direct calls with accuracy

* Responsible for checking in drivers

* Enter delivery manifest data into the computer system

* Conduct imaging and scanning of bills of lading and other documents

* Identify freight bills requiring special delivery instructions

* Responsible for the distribution of bills of Lading

* Enter data into the dispatch system

* Work with driver handhelds

* Regular attendance is required

* This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and task


* High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background

* Experience in billing, collections, tracing & OS&D preferred

* Computer skills, proficient in MS Word and Excel

* Strong customer service skills

* Good clerical skills

* Possess excellent verbal and written communication and listening skills

* Ability to solve problems where work is defined with established instructions and processes

* Ability to work under close detailed instruction

* Experience in the transportation industry a plus although not required

* Must be able to comply with all company policies, rules, procedures and Code of Conduct

* Must be able to interact well with others

* Must be able to work independently, or in a team setting

* Must be capable of working under tight time constraints in a high volume environment with multiple priorities

* Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job

* Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

* Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check

* Must be authorized to work in the United States

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