Family Readiness Support Assistant (OA)

Department of Defense Farrell, PA
* Duties

Help Duties Summary

About the Position:

This position is located with 377 Theater Sustainment Command, 475 Quartermaster Group, 316 Expeditionary Sustainment Command in Farrell, Pennsylvania

Learn more about this agency


* Provide administrative assistance to the Commander and Family Readiness Group Leaders

* Demonstrates sensitivity to the diverse needs of mobilized or deployed soldiers and family members

* Schedule and coordinate various activities, events and training

* Prepare and distribute written information such as; flyers, newsletters and calendars

* Assist in the Development of call rosters and phone trees

* Establish and maintain the unit?s Family Readiness Group websites

* Provide assistance to family members of military sponsors in the area of family services

* Provide accurate, tactful and confidential customer service

* Perform general clerical duties by receiving/routing calls, preparing correspondence and maintaining files

* Conduct periodic and special staff visits throughout the command

* Updates the command on Family Readiness Group activities in order to minimize scheduling conflicts

* Maintains day-to-day awareness regarding public, military or administrative issues impacting the families of deployed military personnel

* Assists with briefing information related to Family Readiness issues

Travel Required

Occasional travel - The business travel requirement is 10%

Supervisory status


Promotion Potential


* Job family (Series)

0303 Miscellaneous Clerk And Assistant

* Requirements

Help Requirements Conditions of Employment

* Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

* This position requires a qualified typist of at least 40 words per minute.

* This position may require an irregular work schedule.

* This position may require overtime.

* This position is subject to drug testing.


Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience:

Your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as: communicating with soldiers and their family members; utilizing knowledge of community resources and social service agencies to aid the family readiness program; utilizing knowledge of grammar, spelling and punctuation to properly prepare correspondence and reports; and experience operating office equipment such as a computer, printer, fax machine, and telephone.

This position requires a qualified typist. A qualified typist can type at least 40 works per minute based on a 5 minute sample with 3 or fewer errors.

You will be evaluated on the basis of your level of competency in the following areas:

* Applies Technology to Tasks

* Interpersonal Skills

* Manages and Organizes Information

* Organizational Awareness


Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.