Room Attendant - Staybridge Napa
Schulte Hospitality Group
 Fairfield, CA

SFNV-5124

  • Ensure that rooms and public areas are cleaned and sanitized to standards
  • Ensures that rooms have clean linen, bedding and towels
  • Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
  • Reports any non-working equipment or possible repairs to the GM/Maintenance
  • Search room for items guest has left behind and turn them in to the front desk
  • Other duties as assigned

EDUCATION AND EXPERIENCE:

  • Minimum of 1 year in Housekeeping role
  • Minimum of High School education, post-high school education preferred

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to multi-task
  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Knowledge of cleanliness standards

JOB COMPETENCIES:

  • Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do“ attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.