Quality Specialist - SAP QM

West Pharmaceutical Services Exton, PA
Quality Specialist - SAP QM


Co Waterford

West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2016 sales of $1.5 billion reflect the daily use of approximately 112 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.

Purpose of Job

* To support Quality Assurance tasks in SAP. The role will support master data creation and maintenance, certificate of analysis, and support of issues related to SAP QM. The role may also support quality related projects.


The person will have an understanding quality systems and methodology.

* Support of quality related activities within SAP, including SAP QM EU/AP and NA

* Support of development with SAP QM

* Lead and/or support Quality projects

* Master Data Management for Quality

* Run and provide reports with key quality metric data

* Interface with relevant departments to ensure compliance with corporate policies, GMP and regulatory requirements

* Participate in internal and external audits to ensure that site maintains high standards and strong quality systems

* Act in accordance with the company's Guiding Principles and adherence to the corporate Code of Conduct.

* Compliance to all local site Environmental, Health and Safety regulations.

* Compliance to all local site company policies, procedures and corporate policies.



* Third Level Qualification in an Engineering, Quality or Science discipline.


* SAP QM experience


* Quality planning and communication skills.

* Strong technical writing ability.

* Ability to liaise with customers and suppliers in an informed professional manner.

* Excellent IT, communication and interpersonal skills using current office technologies.

* Ability to work on own initiative, coupled with involvement on cross-functional teams.

* Interest and willingness to learn new skills and take on new tasks

* Strong sense of urgency and flexibility.


* 3-5 years Quality Assurance Experience in a regulated environment

* Knowledge of Good Manufacturing Practices (cGMP) requirements


This role will initially require travel for training and subsequently up to 6 weeks travel/year.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please let us know. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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