Operations Supervisor

West Pharmaceutical Services Exton, PA
Operations Supervisor



West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2017 sales of $1.6 billion reflect the daily use of approximately 112 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.


Supervises all manufacturing activities on shift to achieve efficient production and quality requirements and maintain goals and objectives.


* Manages available resources to ensure on-time production and delivery of customer orders.

* Ensures compliance with OSHA and safety regulations, and current Good Manufacturing Practices (cGMP).

* Verifies that production data are accurately recorded.

* Assists in daily production needs (overtime coverage, etc.)

* Schedules the throughput of Compounding department to meet the needs of production schedules, as needed.

* Identifies training needs and works with Training Coordinator to schedule appropriate training.

* Constantly evaluates existing processes and establishes/oversees teams to continuously improve these processes.

* Routinely evaluates and reviews employee performance, provides appropriate feedback to employees, and documents substandard performance.

* Assures that production meets quality requirements.

* Communicates with other shifts/departments in order to coordinate activities within the facility.

* Performs timekeeping functions as authorized.

* Assists Senior Process Improvement Engineer with process improvement activities.

* Assists in the creation of a safety culture by working in a safe manner, reporting unsafe contidions and accidents, following safety procedures, requesting and using safety equipment and safety techniques, and participating in safety training.

* Promotes and supports a Lean environment within the facility.

* Performs other duties as required and/or assigned.

The job descriptions reflect the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all of the work requirements that may be inherent in the job.


Education: High School or Equivalent

Prefer one to two years college credits in Business Administration or Technical School

Experience: 3-5 years

Production supervision or equivalent

Direct/Indirect Reports:

Hourly Direct and Indirect production employees


Must be able to stand frequently and lift 35 lbs. on a regular basis, up to 50 lbs. occasionally and able to push 25 lbs.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please let us know. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.