IT Coordinator

SERV Behavioral Health System
 Ewing, NJ

At SERV, we treat everyone with respect and dignity. Our professional, safe, and diverse work environment reflects the values of the organization. In the ever-changing behavioral health field, SERV remains committed to the growth and development of our employees, which is why we offer several training opportunities for those seeking career advancement. We also promote and reward employees based on their merit and performancenot their tenure.

Primary Function: Reporting SR VP of Business Transformation Services and Group, the IT Project Coordinator plays a key role in coordinating the BTS projects. The IT project coordinator will help coordinate all BTS projects. They keep the team on track with timelines, deadlines, budgets. This coordination includes proper project/ticket grooming, sizing, prioritization, delivery, and metrics reporting. This role is responsible for ensuring consistency with standard prioritization and measurement processes, and well as visibility and communication with the various teams within the organization


On a day-to-day basis, the Project Coordinator key responsibilities will typically involve:

  • Maintaining project documentation, such as project plans, resource planning, and progress reports
  • Assigning tasks and controlling schedules; communicating the project's progress to team members and other stakeholders, and managing the project's budget.
  • Collaborating with employee and vendors other team members
  • Monitoring budgeting and ensuring payments are approved properly for Finance.
  • Delegating tasks to appropriate team members.
  • Coordinate meetings and manage detailed project plans to support software/hardware.
  • Act as a liaison between end-users and IT staff.

Education and Experience:

BS/BA in Business or a related technical field, or equivalent combination of experience and education

2+ years' experience in a complex delivery environment

High-level experience with Project Management software or platforms like MS-Project or equivalent, Wrike platform experience is a plus but will train for success.

O365 Teams experience a plus.

The candidate must be a self-starter adept at thriving in a fast-paced environment with sometimes shifting and competing priorities.

Proven experience with project coordination in a larger organization preferably Healthcare industry


A nonprofit founded in 1974, we are a private statewide behavioral healthcare organization that serves adults and children who are working to recover from serious mental health challenges or cope with developmental disabilities. Remaining focused on personal dignity and quality of care, we utilize a continuum of services that are tailored to meet individual needs. Housing and supportive services are integrated into a broad-based approach that addresses the most basic needs of each individual such as food, shelter, and clothing while allowing them to safely adjust to living in the community and gradually build a more independent life.


SERV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.